Overall Ratings & Reviews Sapphire Beach Resort

It was close to the beach was a definite plus, only minus was having to leave.

so friendly, cats and chickens everywhere lol, so cute and comfortable

The room was confortable but the furniture is a little old.

We had a place right on the beach. Beautiful view. Places to eat on the beach. Good staff. Excellent stay.

property is little dated but the view makes up for it all!

My family and I had a great time. The Property was clean and the staff are very nice. Sapphire Beach bar I wis

Upon arrival, all staff greater is and was very helpful. Even the gardener stopped what he was doing to ask if we needed help. A+ service from everyone. Nice lively place, loud music at the bar and into the night and can be enjoyed while at the beach. Nearby food at restaurants on site were good. Taxi to town is $17 each person or $8 each to red hook. Not bad if u plan when and were to go.

Front office personnel was excellent.

Excellent service friendly staff AAA hotel

We didn't know this isn't an actual "resort". We couldn't even get a bottle of water after 2:00PM when the little store closed. Misleading

We overall loved the area, our room was over priced after looking at comps and after talking with other renters who stated when they arrived their room had welcome gifts, fancy shampoos flowers, we wouldn't have know this unless speaking with others, also the bathroom in our room was outdated exhaust fan broken, no smoke detectors missing off of brackets within room, the closet safe was broken and not functioning, the view off balcony was beautiful and the beach was also stunning and that made all the difference, overall 1 out of 10 I give it a 7. But hey Do your due diligence shop around I didn't and might have shorted my self, but overall great experience.

Property is very old, no updates and extremely run down with an old hotel mold smell. Parking lot was so filled with potholes that even the taxi refused to come in one time and made us walk. Reception area is an unused room and the receptionist was not helpful in providing local directions or help. Hours are also very limited.

Loved the property and beautiful beach

I’ve stayed here 2 other times before, we were in Marina side this time our suite was extremely outdated the shower leaked the entire trip despite someone coming to fix it, tv didn’t work in the evening. Appliances were sub par and 3 power outages without any back up generator or lights at all. Overall for the price we paid it was not worth it.

My wife and I stayed beachside at Sapphire beach for a weekend. The suites are nice with amenities for cooking if you want. The beach is A , good for wading, swimming and definitely snorkeling. The onsite amenities include a pizza shop, a cabana bar and an upscale restaurant. I will definitely plan to return, had an awesome time. Side note- the office was difficult to find but just ask any of the employees, they were all very nice and helpful

Place was great. Definitely would stay there again.

Check in was a nightmare as we could not get into our room and it took over 1 hour to locate someone to bring the key - this after we pre arranged for a later than expected check in as our flight was delayed - once that was settled the property is very nice, bar, restaurant, beach was excellent and a great location just 3 minutes from red hook

The office was hard to find. There should be a sign to let people know where the office is.

We really enjoyed staying at Sapphire Beach. We loved the beach and view. The rooms were clean and well kept. I was disappointed with the men running the bar. At times they were rude, and they over charged us for our drinks.

Upon check-in we were given room in building A which was a huge disappointment. The room and the furniture looked as though it hadn't been updated for decades. I would describe it as musty, as though nobody had occupied that room for weeks, maybe months. Also, after many attempts to use the TV, it did not work. We asked management to move us to a different room. Finally at the end of the day (after about 2 or 3 visits to the office) we were moved to a room in building B, which was a huge improvement. The room was updated, and we particularly enjoyed being right on the beach. However, one complaint about this room is that the bed was absolutely awful! I don't think the mattress has been changed for years! The beach is very nice, but since it is also a public beach it gets very crowded when the cruise ships are in port. The pool is in a beautiful location but when we were there the bar/restaurant, (not sure what it was) was under construction, so that took away from the beauty of it. The upscale restaurant was very nice, but pricey. The bar served casual food and pizza which was pretty good. The area is not walkable, so we had to pay $24 roundtrip (for 2 people) for a taxi to the grocery store which was only about 1.5 miles away.