Expedia listed this property as 4 star, other internet sites list it as 5 star. Although there may well be parts of the resort that are 4 or 5 star, my "standard" room certainly was not. Broken window in my room, busted furniture, broke tiles, power to my room unstable frequently going out. The resort moved me to a different room that was not much better. The power in the room stayed on, but still damaged woodwork, broken tiles, wires off security alarm on slider door, ceiling fan filthy and worn, ceiling vent caked with filth, just awful. And at the resort's steakhouse restaurant, when diners at the next table went to the salad bar, one of the property's stray cats jumped up on the diner's table eating off the plates, absolutely atrocious. I complained to Expedia that they misrepresented this resort as 4 star, and that Expedia listed the "standard" room as having a separate bedroom, which none of the standard rooms had. Expedia offered to relocate me to different lodging, but they were not willing to relocate me to equivalent lodging of an all-inclusive ocean front resort. All Expedia offered me were hotels that were not all-inclusive, not ocean front, and hotels not resorts. So then i replied to them that since they could not, or would not, relocate me to equivalent lodging, i would accept their alternate offer of financial compensation. After multiple communications to them, they refused to reply. So no relocation and no financial compensation.

Meal staff/ Servers very friendly, cleaning ladies not so much, not accommodating, come into the room in the morning to take the tip, then not come back for 4 hours to clean it.

Lovely place Nice’s people Everything close proximity Staffed Nice’s and helpful love the places I’m definitely coming back

Everything

⭐⭐⭐⭐ Honest Review of Playabachata Spa Resort I stayed at Playabachata Spa Resort for 6 days and paid about $1600 CAD for two people, and for that price, the experience was absolutely worth it. The resort has a vintage, older style and hasn’t had major upgrades, but the essentials were exactly what I look for: a clean bed, fresh sheets and towels, and a hot shower. The staff were genuinely amazing and made the stay feel welcoming. What Made the Trip Worth It My goal wasn’t luxury — it was to escape –15 to –30°C Canadian winter and wake up to sunshine, heat, and the sound of the ocean every morning. For that, this resort delivered perfectly. The atmosphere, beach, and weather made the trip. Food I’d rate the food 3 stars. It’s not gourmet, but it was enough to enjoy the stay. At this price point, I wasn’t expecting high-end dining, and I think it’s important to be realistic: you get what you pay for, and the value here is in the location and the getaway. Final Thoughts For $1600 for two people, this resort gave me exactly what I needed — a warm, relaxing break from winter with great staff and a comfortable place to unwind. I’d return with the same expectations and enjoy it again.

Alexandria kept my room spotless. The staff overall were very friendly. The staff at the 24hr bar and the evening lobby bar were terrific. The grounds crew did a good job of keeping the beach free of seaweed. The food was good and tasty, and the wait staff was terrific. The nightly entertainment was also very good.

It was amazing

The room was ok ask for a blanquet never get it

Hello Since we got there was a nightmare We check out before because they couldn’t solve the problems in the room and we request to be change to another room but they did not do anything about it. We also tried to move to senator and pay the difference but they told us that was nothing available . We are very disappointed about this location. We do not recommend it at all.

Some of them, some no kind, the bedroom the bathtub no comfortable, need to remodel it

Room cleanliness was unsatisfactory (strands of hair everywhere in the bathroom on the floors and walls). Curtains had many many holes that let in the light from outside.

Rooms are comfortable and functional, though somewhat dated. Housekeeping was generally good, with occasional inconsistencies. Maintenance issues were minor and did not significantly impact the stay, but some areas would benefit from modernization.

The room didn't have a soap dispenser to shower. Leak in the bathroom ceiling. No enough tables to seat for luch, I had to eat standing up at the bar. For check in, I got to the hotel one hour earlier and they did not allow me to wait in the parking lot or reception. The bathtub paint was coming off. I will never go back to this hotel.

Yeah

Fair for cost..not many options for food. Ended up eating dinner off resort twice for a change. Rooms were decent, staff was nice. Overall its fine..would i go again? Probably not

Is good

clean room, staff

The food was great the staff was very nice and the beach was cool with banana boat was good price i will be coming back with my family

Yes very professional

Spotless room, great service, great food!