Casa de la Luz Hotel Boutique

Explore Casa de la Luz Hotel Boutique
9.4
Exceptional
From 347 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Traveller Reviews Casa de la Luz Hotel Boutique

Number of reviews per page
20
40
Top reviews
Yolanda
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was so nice except in the morning
Joanie
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was wonderful. Amazing staff. Beautiful hotel. Food was amazing
Martha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice room and staff very helpful
John
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself is very nice. Old building. But there are parking garages on either side. Did they not see these when they chose this site? Also, we were there on Day of the Dead, so the little plaza out front was filled with a rough bunch of partiers. Nice hotel and staff and breakfast, but not so nice out front.
Sy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great but around 630am without fail we would hear furniture moving above or below our room the 5 days we stayed there.
Angela
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was excellent except for one night that we had a couple of friends over that were staying at a different and they were kicked out at 10pm even thought nowhere did it say anything about guests or visiting hours.
Marcus
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was amazing and very helpful! We had an early flight leaving Mexico City and they prepared us a to-go breakfast.
Alastair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a beautiful boutique hotel in an Unbelievable location. A 600 year old historic building only 2 blocks from the Zocolo. Renovated perfectly with old school charm and modern amenities. The on site restaurant is fabulous. We ate there twice on a four night stay. Simply put this place is a cannot miss if you can find availability, few rooms. Worth every minute.
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Jose
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The worst client service I've had in years
Miranda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was great. Staff great
Sol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience! Clean & updated rooms with a historic Mexican feel. Resturant was our best dining experience while in the city. Staff was super friendly and helpful. 10/10 experience. Thank you
Hiu ching
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very cute and walkable boutique hotel in Centro.
Kristine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel. A oasis in the middle of a bustling city. Excellent service.
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The building is absolutely stunning, our room was really nice and the staff are amazing. The attached restaurant is really good. I would have this as a 5 without reservation but there were rave concerts in the adjoining park both days on the weekend that went until 10-11 at night
Clark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was a great find. I would recommend this spot to anyone. The renovation is amazing and the staff was top notch. Thank you for a wonderful stay. I will definitely stay with them again if I ever return to Mexico City
Ciro
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I cannot say enough about Casa De La Luz. The hotel itself is amazing, it’s classic and modern. You’re right in the middle of everything but as soon as you step inside, it’s peaceful. The staff treated us like family. The helped coordinate dinners and rides to make our visit amazing. To add, my son got very sick and needed medical attention. They helped me with a doctor that did house calls and spoke English. My son felt better the next day and we saw a doctor at a fair price. I’ve already told my 6 year old son he has to have his wedding there to pay back their hospitality. This place is 5 stars!! Don’t skip the rooftop restaurant either, one of the highlights of our stay.
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Luis
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was amazing! The hotel staff was so gracious.
Jeanne
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff is outstanding, accommodating and very friendly. Breakfast was very good and service exceptional. The location for visiting and walking to various museums is excellent. The hotel is in a boutique historic building which comes with a few quirks. In room 111 I could hear the elevator and at times could be quite loud, and i couldn’t quite get the shower head to work properly, there was no bottled water the last day I was there so I walked to 7-11, 3 minutes away for it. The hotel in a congested area of town during the day, so I planned extra time around that for tours. In one case i was dropped off 1 mile away as the van couldn’t get to the hotel due to road blockage. If you go here, check for upcoming demonstrations as it affects the already congested area. As one reviewer mentioned, loud music is played by vendors outside of the hotel entrance on the weekends, but fortunately the rooms are soundproof as they are in an inner courtyard and noise isn’t heard.
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Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a great stay - the staff were very friendly and attentive, the property was well maintained, and the location was great. We would stay here again!
Leah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was like a castle!! Excellent cleaning service, friendly staff is only the half of it. Front desk we had our 2 favs Miguel and Enrique with friendly smiles and warm greetings. Enrique was our first front desk contact. He was so friendly and gave us suggestions for dinner on our first day. Miguel also was so thoughtful and kind he made sure we had our bag lunches, courtesy of the hotel, a pleasant surprise, for our tours that started before breakfast hours. The breakfasts were included, but not the buffet style, same options that hotels usually offer. They had a full menu with lots of homemade options. We were staying there 10 days and we still never tried all the options. It came with coffee including lattes, teas, juice of your choice, fruit plate, your entree and toast. It was so delicious and the seating area and kitchen were spotless. Dynamic breakfast staff, incl. the 2 Antonio’s (ask who is #1 for laughs) and Juan. There also was Francisco and Salvador who we met the first night at the on premise, Restarante Tezontle. Incredible dishes with great sauces and variety of courses. Their signature drink horchata made with hibiscus is a must. Ezekiel was the managervbreakfast/supper operations. We got to meet him as well. The cleaning staff was thorough and fast. Our room was clean and they did our laundry which was ready the same day. It was a great amenity to travelling lite. The best experience was how they helped me practice my Spanish and were so personal.❤️🙏
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