8.0
Very Good
From 97 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

7.7

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Traveller Reviews OYO 2382 Wisata Hotel

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Customer reviews
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Benny H. S.
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8.5
/10
Reviewed 121 week(s) ago
Strategic location of the hotel, close to restaurants and hot springs. Cool!
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Benny H. S.
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9.1
/10
Reviewed 122 week(s) ago
Hope you can come back to stay here … comfortable!
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1 people find it helpful
Chairul Anwar
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8.5
/10
Reviewed 133 week(s) ago
Kembali ke sana jika ada penugasan.
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Fera Y.
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9.1
/10
Reviewed 145 week(s) ago
Awalnya skeptis untuk nginap di hotel ini ngeliat rating ulasan yang buruk. Tapi setelah nyoba buat nginap di hotel ini, agak heran dengan review nya yang buruk. Padahal jujur, untuk kamar deluxe nya, kamarnya bersih dan gak berbau apek. Begitu juga dengan kamar mandinya, bersih dan ga berbau. Saya nginap di kamar nomor 202 dan 204, agak lupa mana yang deluxe, tapi beneran untuk sekelas OYO termasuk kamar yang luas dan bersih. Hanya saja memang agak sedikit ribut dari luar kedengaran ke kamar. Lupa fotoin dan dokumentasiin karena udah capek habis turun dari Bukit Holbung. Overall good, 8/10.
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marwan a. n.
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6.0
/10
Reviewed 165 week(s) ago
The hotel is not clean as well as the water.
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1 people find it helpful
Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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Andri J. S. B.
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5.5
/10
Reviewed 168 week(s) ago
There is no AC, no hot water, the window is difficult to close.
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1 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Leonard h.
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5.8
/10
Reviewed 172 week(s) ago
Very noisy room close to the road couldn't sleep. Also the bed sheets and pillows are not new. Maybe lice. Itch. Can not sleep. It's the best deluxe room. How about the other rooms?
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1 people find it helpful
erika r.
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5.4
/10
Reviewed 176 week(s) ago
The service is not friendly, there is no mineral water, there is no bath soap.
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Accommodation's Reply
08 Apr 2022
Hi, Erika! We apologize for the trouble caused. We would like to thank you for sharing a very valuable review. Surely we can work on it to make sure your next visit is a great one. Regards, Amelia.
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Tiara Y.
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6.0
/10
Reviewed 183 week(s) ago
I bought 4 breakfast packages, which were given only 2. Hot water is also in the room which should accommodate 4 people, for 2 people it has run out. Not gonna lie, it's not worth it. I prefer to go to bali instead of parapat. With the same price I could get better facility and treatment.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Tiara! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Masduku!
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Elena P. P.
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5.9
/10
Reviewed 185 week(s) ago
A hotel in the middle of a fairly noisy market, asking to change rooms a bit inside is not allowed. Less comfortable for parents and children. The service is good enough to get hot water, toiletries, the toilet is pretty clean.
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3 people find it helpful
Ester
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4.8
/10
Reviewed 186 week(s) ago
This is the first time staying at a hotel that is not given mineral water. Even tissue is not in the room or toilet. It's better for a budget hotel, better than this hotel which costs 400 thousand!
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Selamet N.
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5.4
/10
Reviewed 193 week(s) ago
Cleanliness, wifi facilities, hospitality of officers, very lacking.
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Desi N.
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9.7
/10
Reviewed 196 week(s) ago
Very good hotel at a very affordable price. Quite clean and comfortable. If traveling to the area there, will definitely come back to this hotel again.
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3 people find it helpful
ernie
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9.7
/10
Reviewed 200 week(s) ago
Strategic location. Close to Muslim places to eat. Hot water is provided. The rooms are spacious and clean. But too noisy.
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1 people find it helpful
ssimanjuntak ssimanjuntak
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4.8
/10
Reviewed 203 week(s) ago
The room is noisy, the window glass is cracked and cannot be locked, the receptionist is not friendly.
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Ivan
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8.5
/10
Reviewed 204 week(s) ago
Okay, enough to be steady, let's continue.
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YOPI A.
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9.7
/10
Reviewed 215 week(s) ago
The place is in the city center, for those who come to Samosir late, it's really suitable for mining here, there are lots of places to eat. Comfortable.
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Ria S.
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6.0
/10
Reviewed 239 week(s) ago
Oddest hotel, strategic location, but also noisy. Officers are also uncommunicative and informative. three of you came, you were required to rent an extra bed, he said. even when it is explained, That everywhere there is no obligation to rent, they still oblige, And there is no option to cancel the forced rent. The bed feels ordinary, and the blanket tends to be dirty and smelly. position on the 3rd floor, sometimes there is WiFi, sometimes it is lost. ordinary bathroom, hot / warm water sometimes appears and disappears again. One of the worst cases, glasses and drinking water were not provided / provided. Do not know whether it was deliberate or not, it is very sad, the journey from Java to Sumatra, here is the worst.
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4 people find it helpful
abdul r.
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9.7
/10
Reviewed 252 week(s) ago
Mantapp mantapp, his brother is good hehe
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Accommodation's Reply
10 Nov 2020
Thank you so much for the charming rating, Abdulrahman. It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Indah!
abdul r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 252 week(s) ago
Mantappp his brother is good jossss hahaha
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hey Abdulrahman, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Dewi!
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