Collection O Hotel Pasar Baru Heritage

Explore Collection O Hotel Pasar Baru Heritage
8.2
Very Good
From 2,888 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.9

Location

8.2

Service and Facilites

8.1

People often mention about Collection O Hotel Pasar Baru Heritage
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Distance to City Center (134)
Bedroom (114)
Accessibility (112)
Ambiance (100)
Room Space (98)
Bathroom (98)
Surroundings (94)
Staff Friendliness (90)
Check-in/out Time (70)
Wifi (65)
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Traveller Reviews Collection O Hotel Pasar Baru Heritage

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40
Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
The location is great. But the towels are really dirty. The bathroom is a bit musty.
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A***i
icon-Leisure
Leisure
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8.4
/10
Reviewed 1 week(s) ago
The customer service immediately approved the upgrade to a double bed due to a booking error. However, the bathroom needed some updating, and the chair was missing bolts, causing it to nearly fall off.
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1 people find it helpful
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you for a memorable stay. Friendly staff, excellent service. The hotel is close to the city center. Highly recommended.
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N***h
icon-Leisure
Leisure
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8.0
/10
Reviewed 4 week(s) ago
The service was mediocre, the air conditioning was cold, and the electronics in the room were usable. Access to the hotel is not convenient, as it's located at the top of a one-way highway. I booked a room with breakfast included, but by 9 a.m., there was no breakfast or restaurant. The bathroom soap smelled rancid, as if it hadn't been changed, and the bathroom was dirty. I've only stayed once and wouldn't recommend it to anyone visiting Bandung.
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2 people find it helpful
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Yana M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 4 week(s) ago
The hotel is cheap for its amenities. The AC is as noisy as a helicopter, the water heater doesn't work, and there's only one towel, and that's a shame. Slippers, toothpaste, and toothbrushes aren't provided. Check-in must be by 2:00 PM, no later. The central location is perfect for shopping at Pasar Baru.
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N***h
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
Honestly, I was really shocked when I arrived at the lobby, and when I got to the room, it was completely different. The bedcover was dirty and stained. The bathroom floor had yellow stains. It needed to be repaired. We booked for two nights, decided to only stay one night and check out the next day to find another place to stay. However, the location is very close to the city center.
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5 people find it helpful
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ALIF A. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. It's about a 6-10 minute walk to Bandung's town square. For souvenirs, just go to the market next door. It's also within walking distance of Bandung Station and the Leuwi Panjang bus terminal. Personally, I found the room adequate for a night or two. Cleanliness needs to be improved, and hopefully the in-room amenities will improve, as the hotel is quite worth the stay. Wi-Fi is quite fast.
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4 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The best choice for backpackers
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1 people find it helpful
Muhammad D. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Next time I will come here again, strategic location, just a little bit of cleanliness.
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1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The view is good, cheap, suitable for staying if you are visiting Bandung and want to go to Braga.
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j***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
The staff is friendly, but the facilities are lacking, such as the shower gel is out of stock and not refilled, there is only one towel and it is dirty.
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A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Honestly, the place is truly comfortable, even though Bekasi is also known as the Red O. Overall, the staff is friendly, but it's a shame that the room water heater takes a while to turn on.
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5 people find it helpful
Leni H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I've stayed here four times. It's comfortable, strategically located, and everything is totally worth it. I'll definitely be back. One of the recommended hotels in Pasar Baru that's still affordable.
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1 people find it helpful
M***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The room was comfortable. The only downside was the hotel's location, as the reception area is directly on the 7th floor. Those who have never stayed here before will likely find it difficult to find their way in. However, the room's cleanliness and comfort were good. The only downside was the reception area's access. Another issue was that when I asked for directions to the hotel, I was met by a very rude security guard. He seemed indifferent and uninterested. The security guards could improve their customer service.
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7 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.9
/10
Reviewed 16 week(s) ago
The hotel is strategically located near the city center. The room was adequate for the room type we chose. However, check-in is at 2:00 PM, but check-out is at 12:00 PM. Please be mindful of the bathroom, as our room was clean but a little smelly.
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11 people find it helpful
Irayuliana
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.8
/10
Reviewed 16 week(s) ago
There's no restaurant, breakfast is just a box of rice, no drinks in the room, the AC isn't cold, and the room smells. We bought a stela to make it smell nice.
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8 people find it helpful
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It's so cool, highly recommended for those who want to explore Bandung. It's close to the city center, thanks to its central location.
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2 people find it helpful
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Hendro Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
I really like staying in hotel rooms. Cold AC. Love.
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Verified Traveler
icon-Leisure
Leisure
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8.1
/10
Reviewed 17 week(s) ago
Guests who complain less, the hotel is very suitable for you and your family.
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3 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
In the photo and in the original it is very different :)
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3 people find it helpful
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