Dear Mr. Karim and Family, We sincerely apologize for the distressing experience and inconvenience you encountered during your recent stay at DSarian. We understand that you reported the alleged loss of money from your wallet while our housekeeping staff was servicing your room on [Insert Date of Incident]. We acknowledge the seriousness of this claim and the discussion held between you and the hotel management immediately following the incident. In our commitment to fully investigate your report, we took the following actions: * We conducted two separate interrogations of the staff member involved. * A thorough search of staff belongings and the housekeeping area was performed. * Crucially, no evidence was found to substantiate the claim of theft by our housekeeping staff. We repeatedly offered you the opportunity to formally report this incident to the local police immediately, which is our standard recommendation for such serious claims. You consistently declined this offer. We note that, despite the incident, you chose to remain at the hotel and subsequently extended your stay beyond the original planned duration. Regarding the subsequent events, we regret the uncomfortable situation created by the dissemination of unverified information to other guests and the accusatory remarks made by your son to other staff members. Our staff is working diligently to maintain a pleasant environment for all guests. As requested by your son, we filed a police report regarding this incident on December 5, 2025. We were disappointed that you and your son departed the premises immediately after the report was filed without further communication. In general, we strongly advise all guests to utilize the in-room safe and exercise greater caution in safeguarding their valuable possessions. We sincerely hope your future accommodations are without similar incident. Thank you DSarian Management

. Warmest greetings from DSarian Seminyak Hotel. Thank you for taking the time to share your experience. We are very happy to know that you really enjoyed your overall experience at DSarian Seminyak. We look forward to welcoming you back to DSarian Seminyak Hotel. Warmest regards, Astri Tya. DSarian Team

Dear Mr. Muhammad, Warmest greeting from DSarian Seminyak Hotel Thank you for taking a moment to share your experience. we were delighted to read that you have thoroughly enjoyed your overall experience with DSarian Seminyak We truly hope to have the pleasure to welcoming you back to DSarian Seminyak Hotel. Kindest Regards, Astri Tya DSarian Team

Dear Ms. Dian , Warmest greeting from D’Sarian Seminyak Hotel Thank you for staying with us again at D’Sarian Seminyak Hotel and for taking your time to share your impressions. We were delighted to read that you have thoroughly enjoyed your overall experience with D’Sarian Seminyak We truly hope to have the pleasure to welcoming you back to D’Sarian Seminyak Hotel. Your Sincerely Astri Tya Hotel Manager

Dear Mr. Rifki, Warmest greeting from D’Sarian Seminyak Hotel Thank you for taking a moment to share your experience at Traveloka We were delighted to read that you have thoroughly enjoyed your overall experience with D’Sarian Seminyak We truly hope to have the pleasure to welcoming you back to D’Sarian Seminyak Hotel. Your Sincerely Astri Tya Hotel Manager

Dear Kak Riri, Thank you for your review in this site and rated us , we really appreciate. We are so glad to know that you had an enjoyable stay with us and wishing you back to D'Sarian Seminyak Hotel every time you come to visit Bali especially Seminyak. Once again thank you very much and see you again. Kindest Regards, Astri Tya D'Sarian Team

Dear Kak Dita, Thank you for your review and for choosing D'Sarian Seminyak Hotel, We are very pleased to know that your stay with us was pleasant and lived up to your expectations. We hope to welcome you back in the future. Thank you and see you later Regards, Aschan D'Sarian Team

Dear Mr Henry, Thank you for your review and for choosing D'Sarian Seminyak Hotel, We are very pleased to know that your stay with us was pleasant and lived up to your expectations. We look forward to welcoming you back in the future. Thank you and have a nice day and see you soon. Regards, Aschan D'Sarian Team

Thank you for your review and had stay in D'Sarian Seminyak Hotel recently. So happy to know that your stay with us enjoyable and met with your expectation. We do hope to welcoming you back again in the future . Thank you and have a great day and see you again. Kindest Regards, Aschan D'Sarian Team