7.3
Pleasant
From 653 reviews
Provided by travellers on
Cleanliness

7.0

Room Comfort

6.9

Meal

7.0

Location

7.6

Service and Facilites

7.1

People often mention about De Tonga Hotel
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Bathroom (43)
Bedroom (40)
Ambiance (35)
Soundproof (25)
Staff Friendliness (23)
Hotel Area (23)
Distance to City Center (19)
Room Space (19)
Taste (18)
Surroundings (16)
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Traveller Reviews De Tonga Hotel

Number of reviews per page
20
40
Customer reviews
Rubiyah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Not satisfied. The information is not good. The toilet is broken, dirty, the shower is broken.
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SAIFUDDIN B. A. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Cheap hotel and worth the facilities
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N***a
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 day(s) ago
The price is right, a little overwhelmed by the room door.
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L***a
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Staycation
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8.4
/10
Reviewed 2 week(s) ago
It's quite good for the price considering the cleanliness of the room area.
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M***d
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
Not very pleasant, first and last time staying here, really disappointing
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A***T
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Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
At the beginning of check-in, the reception staff was good, started to be disappointed when entering the room, immediately greeted by cockroaches, stained sheets and blankets, and the room was not clean when reporting to the reception to ask to be moved to another room, they said all the rooms are the same, so they still didn't let me move and the room was only replaced with sheets and sprayed for cockroaches but not swept. when I wanted to lie down and watch TV, it turned out the TV couldn't be turned on, I informed the reception and the staff came to check, but there was no solution, instead they said that all rooms' TVs couldn't be turned on except for the Mito brand TV according to the staff who came. really fed up here. even though the first time I stayed here it was good, but this second time I was very disappointed. hopefully the management can pay more attention to the condition of the rooms and facilities.
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M Khairi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
nice
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M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's according to the price. Only the bathroom facilities are incomplete. TV also can't. Hopefully in the future the facilities will be improved.
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2 people find it helpful
Aris s.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 4 week(s) ago
The staff is friendly, but the room is very dirty, it smells like the building is being renovated, oh my, I will never come here again.
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1 people find it helpful
A***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Beds are comfortable for sleeping well.
2 people find it helpful
A***D
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Nice hotel and has great entertainment.
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J***s
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Transit
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8.8
/10
Reviewed 6 week(s) ago
The bed is comfortable, the room is also clean and does not smell of cigarettes. Rest assured to sleep. Parking inside the building with security.
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Y***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 8 week(s) ago
Entering the room, the floor was still wet. There was no doormat either, when asked for it, it was said to be still wet and waited for 30 minutes but it still didn't come. The AC was broken, the TV was off. Disappointed though
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s***n
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The TV can be repaired now.
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R***y
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Staycation
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5.4
/10
Reviewed 8 week(s) ago
Lots of cockroaches, and not clean. Very disappointing.
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2 people find it helpful
N***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Room cleanliness is lacking, lots of animals.
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1 people find it helpful
siwan s.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The room is quite comfortable, clean... the TV is smart... the service is good...
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1 people find it helpful
i***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 10 week(s) ago
The bathroom smells, the toilet is clogged, the AC is intermittent and not cold, and it is not soundproof.. we already know there is a bar above, please install soundproofing.. There are no footwear, no towels, the TV doesn't turn on..
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Singgi P.
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8.0
/10
Reviewed 10 week(s) ago
It took too long to check in, and there were no doormats or towels.
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2 people find it helpful
S***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
Dirty. Cockroaches. Smell. No glass.
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1 people find it helpful
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