SPOT ON 2730 Hotel Maribaya Indah Syariah

Explore SPOT ON 2730 Hotel Maribaya Indah Syariah
6.4
Pleasant
From 93 reviews
Provided by travellers on
Cleanliness

6.1

Room Comfort

6.2

Meal

6.8

Location

6.7

Service and Facilites

6.5

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Traveller Reviews SPOT ON 2730 Hotel Maribaya Indah Syariah

Number of reviews per page
20
40
Customer reviews
Roni nuroni
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5.7
/10
Reviewed 155 week(s) ago
The facilities are in accordance with those in the application.
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indah k.
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4.8
/10
Reviewed 196 week(s) ago
Too bad there is no choice not to give stars. This is the dirtiest and worst hotel I've ever been to. Because I was really forced to check in early in the morning and plan to check out early in the morning, I decided to stay here, even though I had read the reviews. With a price that is not up to 100 thousand rupiah, I also don't expect anything. Hotel lobby, gloomy and dull. The rooms are dingy, dirty and the sheets look a lot of stains. Dirty bathroom. The worst thing is that at midnight, the room door is opened from the outside even though it is locked from the inside. There was someone who opened the door from the outside using another room door key that could be used to open my room. The guest opened the room with the knowledge of the hotel staff. Even though it was clear that the room key number hanging on the key was different from my room number. After protesting, we were finally moved to a room with a lock system using a slot key. In this room, there are wet towels folded, trash sanitary napkins in the corner of the bathroom floor. The drinking water in the thermos is very dirty. There is a liquor bottle in the corner. The hotel management cannot guarantee the safety of hotel guests because they do not know that there is a key that can be used to open another room even though the room number is different, even the key shape is different. Not really recommended to stay. The hotel management apologized repeatedly and promised to make improvements to the security and cleanliness of the hotel.
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43 people find it helpful
Accommodation's Reply
19 Mar 2022
Hi, Beautiful! We never want our guests to face this kind of problem. As we understand the type of hassle our guests face, we apologize. We have informed our team about this to take appropriate steps to ensure it doesn't happen again. Regards, Amelia.
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R CHANDY R. H.
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6.0
/10
Reviewed 201 week(s) ago
Towels are not provided directly, bottled mineral water is not available, the room and bed linen are not clean, the table is dusty, I upgraded the room to an AC but the ac is not too cold, the tv remote must be asked for first but after the tv turns on, it turns out the antenna is not installed, morning wants bathing and praying could not be because the water was dead, so to take a shower we were moved to the downstairs room.
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9 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Chandy, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Kimawati!
Fajar A. F.
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4.8
/10
Reviewed 207 week(s) ago
Dirty room. People's used sheets are not washed. It's disgusting.
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11 people find it helpful
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syahbuddin
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4.8
/10
Reviewed 210 week(s) ago
The air conditioner is not cold, the bathroom is dirty, the bed is not clean.
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3 people find it helpful
Fariz K. A.
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4.8
/10
Reviewed 210 week(s) ago
The room is enough just the smell is not good. Pillows and blankets smell.
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3 people find it helpful
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syahbuddin
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4.8
/10
Reviewed 210 week(s) ago
The air conditioner is not cold, the bath room is dirty, the bed is not clean.
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1 people find it helpful
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Andre P.
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6.1
/10
Reviewed 224 week(s) ago
Unexpected hotel. Far from what was expected, Thank you.
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Nur H.
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6.0
/10
Reviewed 245 week(s) ago
That was really bad experience to stay.. really uncomfortable place to take a sleep.. and even the bath room door can’t be locked.
2 people find it helpful
Accommodation's Reply
09 Apr 2021
Hi Nur! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Fajar!
Fikri B.
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6.0
/10
Reviewed 245 week(s) ago
Resepsionis nya kaya introgasi . gak di kasih handuk sabun gak ada bak air cuma ember kecil tv mati yg lebih gak enak lagi banyak orang gak jelas padahal cuma numpang istirahat doang gak pake nginep. yg jelas jangan mudah ketipu ma harga . gak sesuai sama deskripsi.tumbnail tipu tipu.kaya di penjara
4 people find it helpful
Ray S.
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6.0
/10
Reviewed 249 week(s) ago
Dirty room, lots of insects.
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2 people find it helpful
Accommodation's Reply
10 Mar 2021
Hi Ray! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Annisa!
Aloysius Aries Tatuah
icon-origin-TRAVELOKA
4.8
/10
Reviewed 253 week(s) ago
TV can't, dirty, lots of ants, dirty sheets, the servants are not friendly with all the faces. There are cigarette butts, basically this is the ugliest hotel as long as I order it on Traveloka, not recommended
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7 people find it helpful
Firman B.
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4.8
/10
Reviewed 258 week(s) ago
Dirty, dirty, smelly, not according to the reality in the application.
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3 people find it helpful
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Abd R.
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6.0
/10
Reviewed 259 week(s) ago
The room was not cleaned, the bathroom was not clean. TV channels are confusing.
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2 people find it helpful
Alfredo E. R.
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4.8
/10
Reviewed 260 week(s) ago
Very, very disappointing and very unsatisfactory service! Not in accordance with the order there is no good idea in serving the customer.
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1 people find it helpful
Andri H.
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6.0
/10
Reviewed 261 week(s) ago
Usually I never comment. Only yesterday. when staying, not given a couch, soap, check-in to interrogation, banhet small running water, small wamber. If it is big, it can be accommodated. if you turn it down it's hard uncle. even though the price is cheap, there are still others whose prices do not lag much but not bad, for example at line 2, or aden, but our house is more recommended even though we can't park the car but really home. that's all.
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1 people find it helpful
Agung K.
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5.1
/10
Reviewed 265 week(s) ago
Receptionist * lol, I ordered room 2 instead of giving one, it also had to complain to just be given again, the bed smells musty, the toilet smells of pasing, details of air-conditioned room facilities are even given without air conditioning without fans.
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4 people find it helpful
octa m.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 271 week(s) ago
The toilet is broken, the mattress smells musty. Dirty bed linen, lots of stain marks, just not according to expectations.
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2 people find it helpful
Aden B.
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Business
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6.0
/10
Reviewed 277 week(s) ago
Dirty lodging, smelly pillows and mattresses. dirty. there is no trash can. Photo does not match. We recommend that the Traveloka Site select accommodation that is not good.
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4 people find it helpful
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Harry N. s.
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6.0
/10
Reviewed 279 week(s) ago
I booked all the twins rooms but got only singles and the rooms were almost all musty and not ready for use, I was given everything on the 2nd floor. Not according to order. But the staff who help us are good and nimble.
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3 people find it helpful
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