I'm staying here because tomorrow morning I want to leave for Nusapenida, it's very close to Sanur Harbor, walk 5 minutes, the room is really spacious, but the service is really lacking, the male staff just took us to the room and didn't have the initiative to help us lift our suitcases even though there was time. We had a lot of grip on that, until we were given the key to the room, there was no smile at all, very unfriendly, cleanliness was okay even though there was still hair left on the mattress.