Swiss-Belhotel Kuantan

Explore Swiss-Belhotel Kuantan
8.7
Very Good
From 628 reviews
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Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Swiss-Belhotel Kuantan
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Staff Friendliness (35)
Room Space (35)
Distance to City Center (34)
Bedroom (33)
Surroundings (32)
Bathroom (27)
Ambiance (24)
Family Friendly (23)
Accessibility (22)
Hotel Area (22)
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Traveller Reviews Swiss-Belhotel Kuantan

Number of reviews per page
20
40
Customer reviews
M***D
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
It was a nice stay at Swiss-Belhotel. Recommended to others.
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Accommodation's Reply
17 Aug 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
Muzakkir M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Tip top. The receptionist, Fatih, is truly A+.
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Accommodation's Reply
11 Aug 2026
Hello, Mr. Musakil. Thank you for your compliment. We are very pleased that you enjoyed your stay at our hotel. Thank you very much for staying at Swiss-Belhotel (Kuantan branch). We hope to welcome you again. Mr. Musakil Thank you for your compliment. Thank you very much for staying at our hotel. We hope to welcome you again. Thank you for staying at our hotel. Mr. Musakil Thank you for your compliment. Thank you for staying at our hotel. Thank you for staying at our hotel. We hope to welcome you again. Hello, Mr. Musakil. Thank you for your compliment. Thank you for staying at our hotel. We hope to welcome you again. Hello, Mr. Musakil. Thank you. Thank you for staying at our hotel. We hope to welcome you again. Hello, Mr. Musakil... Hello, Mr. Musakil. Hello, Mr. Musakil. Musakil
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is spacious and clean. Love the beds, very comfy and smell fresh.
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Accommodation's Reply
02 Aug 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
Z***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Room was spacious and cleanliness is accepted.
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Accommodation's Reply
16 Jul 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Still need to improve but acceptable.
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Accommodation's Reply
16 Jul 2026
Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Good to stay but still needs to improve.
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Accommodation's Reply
16 Jul 2026
Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
Pros: 1. Room size is good - Studio 2. The hotel has a children's swimming pool. Cons: 1. Too crowded. Stayed on a weekend (not school holiday). Went for breakfast and this is the first time ever I stayed in a hotel where you went for breakfast and couldn't find an empty seat. People were wandering around, no staff to give direction, so chaotic. 2. Swimming pool is also crowded, unorganized, floor is wet, lack of staff maintaining cleanliness. 3. Location is not really in the town, only has a few local restaurants nearby. If you plan to stay here, my advice is to do so during weekdays to avoid the crowd.
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Accommodation's Reply
16 Jul 2026
Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Abdul M. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
It was a great vacation in this hotel.
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Accommodation's Reply
03 Jul 2026
Dear Guest, We truly appreciate your kind words. It’s wonderful to know that you enjoyed your time with us. Thank you for choosing us. We look forward to welcoming you back again.
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I had a wonderful stay at Swiss-Belhotel Kuantan. The highlight of my stay was definitely the room balcony view overlooking the sea—it was so calming and beautiful, especially in the early morning. Waking up to catch the golden sunrise from the balcony was truly unforgettable. The view alone made the stay feel extra special and worth every moment. The breakfast spread was also massive, with plenty of choices to enjoy. Everything was well-prepared and satisfying, making it a great way to start the day. Overall, it was a relaxing and refreshing seaside getaway, perfect for anyone looking to unwind and enjoy a beautiful ocean view.
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Accommodation's Reply
30 Jun 2026
Dear Guest, It's wonderful to hear that you enjoyed your stay with us! We strive to thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Nice to stay and clean. Will come back again.
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Accommodation's Reply
30 Jun 2026
Dear Guest, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
D***G
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
very good. room so clean. soundproof room. next time can stay again. thank you.
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Accommodation's Reply
23 Jun 2026
Hello. Thank you very much for your valuable feedback! We hope you will continue to be satisfied with our service. Thank you for your support.
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P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff were very friendly, the hotel was clean, and I love the local Pahang's food served by the in-house restaurant. Recommended. Next time, I will come and experience a room with an ocean view...
+4
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Accommodation's Reply
07 May 2026
Dear Guest, Thank you so much for your kind words and wonderful review! We’re delighted to hear you had a pleasant stay with us and enjoyed the sea view, comfortable room, and our facilities. Your satisfaction means a lot to our team. We look forward to welcoming you and your family again for another great stay at Swiss-Belhotel Kuantan!
S***N
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
The air conditioner is not cold. The hotel needs to check the air conditioner's cooling regularly.
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Accommodation's Reply
07 May 2026
Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
Clean, nice staff. Will come back again
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Accommodation's Reply
31 Mar 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Good place to stay, especially for families with kids and elderly.
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Accommodation's Reply
11 Mar 2026
Dear Guest, It's wonderful to hear that you enjoyed your stay with us! We strive to thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The sea view room is worth it; however, the sea view would be perfect if we had a clean window.
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Accommodation's Reply
11 Mar 2026
Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed parts of your stay, and we appreciate your constructive comments as well. Rest assured, we are looking into the areas you highlighted for improvement. We hope to welcome you back for an even better experience next time.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Overall, it is a nice hotel with a spacious room. Good breakfast and nice pool for kids
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Accommodation's Reply
09 Feb 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
I would say this hotel need to improve more especially with soundproofing and elevator issue . Otherwise it could be my best experience stay in this hotel
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Accommodation's Reply
09 Feb 2026
Dear Guest, Thank you for taking your time to address this with us. First of all, please accept our apologies for the shortcoming. We will address this to respective department for corrective action to be taken. We will improve based on guest's comments for a better guest experience in the future. Have a nice day ahead and take care.
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 33 week(s) ago
It was 5.30pm before I got the key to check in. The elevator took a really long time to wait. Even after waiting 15 minutes, I still couldn't get on because it was full. Hopefully this problem can be resolved.
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Accommodation's Reply
08 Jan 2026
Hello. Thank you so much for your valuable feedback. Thank you also for staying with us. We sincerely apologize for any inconvenience you may have experienced. We wish you good health and hope to see you again.
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Mohd Z. B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
my holiday is good. room space is awesome. beautiful swimming pool but it's many people due to school holidays. food is great.
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Accommodation's Reply
08 Jan 2026
Dear Guest, Thank you for your lovely review! We’re glad to hear you had a comfortable and enjoyable stay. Your positive feedback motivates us to keep providing the best service. We hope to see you again soon!
Number of reviews per page
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