Great breakfast, elegant rooms, friendly staff

Clean room, friendly staff, and good location. Worth to stay :)

The rooms are clean, the food is delicious, the staff is friendly

Check in was made to wait 2 hours from the normal check in time even though it had been booked 2 weeks in advance, there should not be a late check out for a room that has been booked long ago, especially if the booking has already arrived. The swimming pool is very narrow, giving the impression of a cheap inn, the padel court should be replaced by expanding the swimming pool, the swimming pool is much more useful for those staying, the breakfast food is very bland on all menus, maybe the chef is a former hospital chef.

For breakfast, you need to pay attention to the quality and variety of the food.

Best service, good hotel, clean

Mercure Tangerang BSD City remains my go to hotel when visiting BSD. Well-designed spacious rooms and friendly staff always make it a pleasure to stay. Best of all, it's only minutes walk from AEON Mall for a huge variety of shopping and eating options. Padel Hotel just opened next door which will become another plus on future visits!

The hotel facilities are adequate for a business-class hotel. Yesterday, a padel court was under construction. However, the check-in process needs to be improved, as I had to wait 30 minutes for my room to be ready after check-in time.

Always a family favorite, this is our third stay here. Needless to say, if we come back three times, we're very satisfied!

Good stay. Suggestion is perhaps to have a small towel for hand wipe.

the room is nice. staffs are friendly. will stay here again in the next bsd visit.

the place very comfortable, however in my stay there's lacking of sound proof its like somebody was working or banging the walls and ceilings. The aircon was somehow very dry..

I have stayed here a couple of times. Always with good, friendly, and warm hospitality from the Front Desk check-in. Thank you Ms. Raj from the front desk check-in for remembering me and for the early check-in arrangement and warm hospitality. 🥳

I have stayed a couple of times. Always with good, friendly, and warm hospitality from the Front Desk check-in. Thank you Ms. Raj from the front desk check-in for the early check-in arrangement and warm hospitality. 🥳

Excellent for Mercure Hotel. Close to the mall, easy.

The room is really wow... Clean and spacious

Overall it's very good, but the swimming pool is a bit disturbed because the one next to it is being renovated.

It was overall a great experience, especially the check-in and check-out process. I wish there were a desk in the room though.

The hotel is very comfortable and pleasant. I want to spend the night here again next time.

The room is not soundproof, everything else is fine