P***n
Business
6.3
/10
Reviewed 3 week(s) ago
1. When I first opened the room, the air was stuffy because there were no windows.
2. The curtains were dirty because they touched the floor.
3. The food was like street food.
4. There were no soap, toothbrushes, or tissues on the first day.
5. The smoking area smelled of gutters, making it enjoyable to smoke.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. P*n, This is a message of sincere respect from Favhotel Prabumulih, and we greatly appreciate your feedback. On behalf of the management of Favhotel Prabumulih, I sincerely apologize and regret that your experience at our hotel was not satisfactory. I will forward your suggestions to the relevant department for future improvements. Thank you for choosing to stay at Favhotel Prabumulih, and I look forward to welcoming you back in the future for an even better experience. Sincerely, Asri Imran, Hotel Manager
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