Overall Ratings & Reviews Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
Explore Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
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Other sources (35)
8.3
Very Good
From 1,017 reviews
Provided by travellers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.1
Location
8.6
Service and Facilites
8.1
People often mention about Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
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Bedroom (29)
Surroundings (27)
Bathroom (26)
Ambiance (24)
Accessibility (23)
Room Space (23)
Hotel Area (22)
Staff Friendliness (19)
Distance to City Center (17)
Family Friendly (17)
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Traveller Reviews Oakwood Apartments PIK Jakarta (Pantai Indah Kapuk)
Number of reviews per page
20
40
Customer reviews
M***a
8.2
/10
Reviewed 14 hour(s) ago
Stayed here on the last day of our trip to Jakarta. We decided to move to Oakwood after a bad experience with our previous hotel, and it is a great choice.
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D***a
9.4
/10
Reviewed 2 week(s) ago
The staff was very helpful, the location was very strategic, near to the mall and restaurant area. The pool is so nice, my children were very happy.
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S***i
10.0
/10
Reviewed 3 week(s) ago
Ok, very comfortable, and clean and service ok
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for taking the time to review Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best service to our guests. We hope to continue to be your preferred accommodation choice for your next visit. Warmest Regards, Cut Tisa Mariska, General Manager
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Na
Ni ayu k. S.
Business
7.1
/10
Reviewed 7 week(s) ago
The room is too small and the cleanliness is not very clean... under the television table, some of it looks dirty. The others are happy and good
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Accommodation's Reply
01 Sep 2025
Dear Ni Ayu ke s, Thank you for choosing Oakwood Apartments PIK Jakarta. We apologize for the inconvenience caused by the cleanliness during your stay at our property. We realize that this was not what you expected, and your review is very helpful in improving our service in the future. Once again, thank you for your review. We hope you will consider staying with us again on your next vacation. Best regards, Cut Tisa Mariska, General Manager
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l***n
Leisure
9.3
/10
Reviewed 8 week(s) ago
The view is nice and cool, it's easy to find food
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Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to have provided you with excellent service during your stay at Oakwood Apartment PIK Jakarta. We hope we remain your preferred accommodation for vacations with friends and family. Best regards, Cut Tisa Mariska, General Manager
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L***r
Leisure
8.2
/10
Reviewed 9 week(s) ago
Clean rooms and location in PIK, easy to find food and clubs everywhere
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Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to have provided you with excellent service during your stay at Oakwood Apartment PIK Jakarta. We hope we remain your preferred accommodation for vacations with friends and family. Best regards, Cut Tisa Mariska, General Manager
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L***r
9.4
/10
Reviewed 9 week(s) ago
Nice, clean room and good location in PIK
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Accommodation's Reply
01 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to have provided you with excellent service during your stay at Oakwood Apartment PIK Jakarta. We hope we remain your preferred accommodation for vacations with friends and family. Best regards, Cut Tisa Mariska, General Manager
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L***y
10.0
/10
Reviewed 13 week(s) ago
amazingly clean n friendly n quiet
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2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to have provided you with excellent service during your stay at Oakwood Apartment PIK Jakarta. We hope we remain your preferred accommodation for vacations with friends and family. Best regards, Cut Tisa Mariska, General Manager
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SP
Sharon P.
Staycation
6.7
/10
Reviewed 15 week(s) ago
For Service Apartment, the corridor needs to be improved, because for that price, the corridor is like a middle-class apartment. The smell in the corridor is also unpleasant (like the smell of incense). The room perfume in the room also needs to be changed. The amenities are not like a 3-star hotel. The restaurant is small and the AC is not cold enough.
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Accommodation's Reply
07 Jul 2025
Dear Mrs. Sharon Pangemanan, Warm greetings from Oakwood Apartement pik jakarta! Thank you for taking the time to review Oakwood Apartments pik jakarta. We apologize if we have not been able to provide services according to your expectations. Your suggestions have been conveyed to our team as input for future service improvements. Once again, thank you for being our guest and hopefully we can remain the main accommodation choice in your next travel plans. Best regards, Cut Tisa Mariska. General Manager
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r***a
Leisure
8.7
/10
Reviewed 15 week(s) ago
friendly and cooperative staff. when checking out, it turned out that there was something left behind and it was immediately informed and delivered. unfortunately the food was lacking in taste, and there was not much variety. the cooking utensils were also incomplete, it would be better to add a magic com and steamer.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Thank you for taking the time to give a review of Oakwood Apartments pik jakarta. We apologize if we have not been able to provide services according to the expected expectations. Your suggestions have been conveyed to our team as input for improving future services. Once again, thank you for being our guest and hopefully we can remain the main accommodation choice in your next travel plans. Warm regards, Cut Tisa Mariska. General Manager
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A***a
Staycation
9.1
/10
Reviewed 20 week(s) ago
good facilities, good rooms, the room's AC is not too cold but still safe, city light view, friendly staff, but to get a room on the top floor you have to wait 1 hour 15 minutes from the check-in time, so in my opinion it's a bit of a waste of time in the lobby, while check-out is at 12 noon, but check-in is at 3 pm plus you have to wait 1 hour 15 minutes, but other than waiting, everything else is okay, thank you
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Accommodation's Reply
21 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a review of Oakwood Apartments pik jakarta. We apologize if we have not been able to provide services according to the expected expectations. Your suggestions have been conveyed to our team as input for improving future services. Once again, thank you for being our guest and hopefully we can remain the main accommodation choice in your next travel plans. Warm regards, Cut Tisa Mariska. General Manager
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B***g
Business
10.0
/10
Reviewed 20 week(s) ago
Very satisfied, and good strategic location.
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2 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartment pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best regards, Cut Tisa Mariska. General Manager
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Y***n
Leisure
9.7
/10
Reviewed 21 week(s) ago
Near city center, easy to access, the room is clean
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest,
Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments PIK Jakarta. Hopefully we will remain the main accommodation choice for your next visit.
Warm Regards,
Cut Tisa Mariska
General Manager
J***i
10.0
/10
Reviewed 22 week(s) ago
very clean and safe, cool
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1 people find it helpful
Accommodation's Reply
18 May 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartment pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best regards, Cut Tisa Mariska. General Manager
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E***i
10.0
/10
Reviewed 25 week(s) ago
Very enjoyable. Complete facilities.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartment pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best regards, Cut Tisa Mariska. General Manager
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V***a
Transit
10.0
/10
Reviewed 27 week(s) ago
A comfortable staycation place. Many facilities.
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3 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide you with satisfactory service during your vacation at Oakwood Apartments pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best Regards, Cut Tisa Mariska. General Manager
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R***a
Leisure
10.0
/10
Reviewed 28 week(s) ago
Pleasant, clean, friendly, easy access, security, comfort
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4 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartment pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best regards, Cut Tisa Mariska. General Manager
See original
N***i
Staycation
9.7
/10
Reviewed 28 week(s) ago
suitable for family vacation, room facilities are okay, hotel facilities are also okay, atmosphere and environment are okay, staff are friendly.
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3 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartment pik jakarta. Hopefully we will remain the main accommodation choice for vacationing with friends and family. Best Regards, Cut Tisa Mariska. General Manager
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Mega N.
9.7
/10
Reviewed 28 week(s) ago
Nice place to stay with family , The Pool , The Room , the ambience was very good. It is recommended.
6 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mega N,
Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments PIK Jakarta. Hopefully we will remain the main accommodation choice for your next visit.
Warm Regards,
Cut Tisa Mariska
General Manager
M***a
8.5
/10
Reviewed 32 week(s) ago
The room is so nice! Love the cleanliness.
3 people find it helpful
Accommodation's Reply
23 Mar 2025
Dear Valued Guest,
Thank you for taking the time to provide a review of Oakwood Apartments PIK Jakarta. We are proud to be able to provide the best service for guests who come to our hotel. Hopefully we can still be the main accommodation choice for your next arrival.
Best regards,
Cut Tisa Mariska
General Manager
Number of reviews per page
20
40
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