The view was great. Walkable to many places and restaurants.

The Wi-Fi was unstable at that time, and getting into the swimming pool was really complicated, having to ask for the keys one by one.

I stayed for two nights in a 3-bedroom. The Wi-Fi quality was so poor that we couldn't access the internet or watch TV, and the network kept dropping. The second night, the water was off from 9 PM to 7 AM, even though I knew the hotel was fully booked that day. We hope to see improvements in the future, especially with regard to essential amenities like water and Wi-Fi.

The pillows smelled of sweat, making sleeping uncomfortable, even after changing the sheets. The hotel was dirty. One day there was no water, so I couldn't shower when I got home late. I called the hotel and had water brought to me in a bucket, and I bathed with a dipper. I showered at 10 p.m. with cold water. The signal was terrible, and the hotel Wi-Fi was the same. There were TVs in every room, but no broadcast.

Nice location! It’s always very convenient to go around PIK and there are so many food options.

The hotel is 20 minutes away to Nice. In the evening, it was quite noisy as the hotel is close to big roads where illegal motorcycle races took place during the weekend.

A very bad booking experience. I booked a one-bedroom room with a living room, but upon check-in, the receptionist stated that the room was unavailable. The options were to move to a smaller room (with lunch) or to another hotel 11 km away. It was already 1:30 a.m. and there were elderly guests, so moving to another hotel was not an acceptable option. We requested that the booking details and price be adjusted to reflect the room we were actually staying in, as we couldn't take advantage of the lunch (we already had other plans). However, the management refused and charged us the price for a one-bedroom room with a living room, which was more expensive than the room we were actually staying in. We are Ascott members, and it was surprising that Oakwood, a 5-star hotel, would offer such service. Terrible booking experience. I booked a one-bedroom room with a living room, but when I checked in, the receptionist said the room was unavailable and the options were to downgrade to a smaller room with lunch or a room in another hotel 11 km away. It was at 1:30 in the morning and the guest was elderly, so it was not acceptable to move to another hotel. We asked to change the booking details and were charged the price for the room that was given because we could not take the lunch as we already had other plans. However, the management refused to do that and kept charging us the price for a 1 bedroom with a living room, which was more expensive than the room we actually used. We are Ascott members, and it is surprising that Oakwood, a 5-star hotel, provided such service.

Very nice hotel, the rooms are quite spacious, quiet, very comfortable to stay here.

Everything was great! Nice hotel, complete facilities, and very friendly staff.

My grandson is very happy because the swimming pool is big and there is an indoor and outdoor playground.

Not so luxurious, bring your own suitcase.

The rooms are clean, close to culinary places, but parking is limited and difficult.

Staycation with family here, the place is very spacious, clean, and complete.

Great place to stay, close to PIK Mall.

Comfortable atmosphere. Clean rooms, suitable for families. Nice and spacious swimming pool. Close to tourist attractions and malls.

For the price it is relatively expensive, not very clean, the service is very poor.

My first experience staying here, I took a family room with 2 rooms, the room was comfortable, clean, breakfast was delicious, even without breakfast you can just cross the street where there are lots of food stalls.

All good, but the food is standard

The room is comfortable, the food is quite good, the smoking room is hard to find (it has to be outside the lobby)

Mr. Ripal is very helpful and kind.