Oakwood PIK Jakarta

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Overall Ratings & Reviews Oakwood PIK Jakarta

Traveloka (1,096)
Other sources (36)
8.3
Very Good
From 1,096 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.2

People often mention about Oakwood PIK Jakarta
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Bedroom (38)
Bathroom (37)
Surroundings (36)
Ambiance (33)
Room Space (33)
Staff Friendliness (30)
Hotel Area (30)
Accessibility (29)
Family Friendly (25)
Distance to City Center (23)
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Traveller Reviews Oakwood PIK Jakarta

Number of reviews per page
20
40
Customer reviews
Retno A. S.
icon-Staycation
Staycation
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9.4
/10
Reviewed 6 day(s) ago
Staycation with family here, the place is very spacious, clean, and complete.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great place to stay, close to PIK Mall.
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Agus S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Comfortable atmosphere. Clean rooms, suitable for families. Nice and spacious swimming pool. Close to tourist attractions and malls.
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Susy d. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
For the price it is relatively expensive, not very clean, the service is very poor.
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Y***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
My first experience staying here, I took a family room with 2 rooms, the room was comfortable, clean, breakfast was delicious, even without breakfast you can just cross the street where there are lots of food stalls.
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a***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
All good, but the food is standard
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The room is comfortable, the food is quite good, the smoking room is hard to find (it has to be outside the lobby)
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1 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Ms. L, Thank you for taking the time to write a review for Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope you will continue to choose our accommodations for your future stays. Sincerely, Budhi Sanjaya Djunaid, General Manager
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Herman C.
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10.0
/10
Reviewed 12 week(s) ago
Mr. Ripal is very helpful and kind.
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2 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Mr. Herman, Thank you for taking the time to write a review of Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope you will continue to choose us as your accommodation in the future. Sincerely, Budhi Sanjaya Junaid, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
We stayed in 3 bedrooms with air conditioner, a living room which has a TV, dining table, 1 kitchen, and 2 bathrooms. These rooms are clean and quite comfortable. One gallon of mineral water, eating and drinking utensils are available. The location is good. Across the road, there is a fresh market / small shops that sell lots of food and drinks.
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2 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments pik jakarta. Hopefully we will remain the main accommodation choice for your next visit. Warm Regards, Budhi Sanjaya Djunaid. General Manager
D***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Clean place, very complete facilities
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5 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for taking the time to review Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope to remain your trusted choice for future stays. Sincerely, Budhi Sanjaya Djunaid, General Manager
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M***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
The outdoor pool area is great. That was a highlight. The location is also good for exploring the many culinary scenes PIK has to offer however don’t expect the Oakwood lever of luxury. The hallways are quite drab and the breakfast also wasn’t great. It’s mixed in with a residential apartment building. The staff from the other buildings are extremely unhelpful. We understand that we are oakwood guests but given that its a shared area, extending a common helpful courtesy, nothing major just giving directions etc, would be nice. Had a nice time at the pool but we wouldn’t come back
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1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please be assured that we have conveyed your comments to our department's concern about the better service and improvement. Once again thank you for being our guest. I hope you will consider staying with us again on your next trip. Best regards, Budhi Sanjaya Djunaid General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Good place for family hangouts
1 people find it helpful
Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments PIK Jakarta. Hopefully we will remain the main accommodation choice for your next visit. Warm Regards, Budhi Sanjaya Djunaid General Manager
Lisdawati L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Overall everything is good, very satisfied staying here.
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2 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Ms. Lisdawati L., Thank you for taking the time to write a review for Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope you will continue to choose our accommodations for your future stays. Sincerely, Budhi Sanjaya Junaid, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Great place to stay with family❤️
1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments pik jakarta. Hopefully we will remain the main accommodation choice for your next visit. Warm Regards, Budhi Sanjaya Djunaid General Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
Weekend getaway with friends at Oakwood PIK Stay was decent, but several things could be improved. Room size felt quite small, package delivery wasn’t allowed to the room, pool access was limited by key card policy, and bathroom cleanliness could be better. Front desk response could also be more professional. Overall, not quite the Oakwood apartment standard we expected, but still okay for a short stay. Rating: ⭐⭐⭐☆☆ (3/5)
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2 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments pik jakarta. Hopefully we will remain the main accommodation choice for your next visit. Warm Regards, Budhi Sanjaya Djunaid General Manager
C***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
It's totally okay for the whole family.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, Thank you for taking the time to review Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope to remain your trusted choice for future stays. Sincerely, Budhi Sanjaya Djunaid, General Manager
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B***u
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Comfortable place, only the cellphone signal is a bit difficult
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for taking the time to review Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope to remain your trusted accommodation for your future stays. Sincerely, Budhi Sanjaya Djuanid, General Manager
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C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 21 week(s) ago
Overall the experience stay at Oakwood is good, is just need to have improvements on the toilet cleaning, there are blood stains on the edge of the toilet
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please be assured that we have conveyed your comments to our department's concern about the better service and improvement. Once again thank you for being our guest. I hope you will consider staying with us again on your next trip. Best regards, Cut Tisa Mariska General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Suitable for travelers or those looking for a good apartment
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2 people find it helpful
Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for taking the time to review Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope to remain your trusted choice for future stays. Sincerely, Budhi Sanjaya Djuanid, General Manager
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feri i.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel staff is friendly, comfortable in general
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1 people find it helpful
Accommodation's Reply
19 Dec 2025
Dear Ms. Feri Ai, Thank you for taking the time to write a review for Oakwood Apartments PIK Jakarta. We pride ourselves on providing the best possible service to all our guests. We hope you will continue to choose our accommodations for your future stays. Sincerely, Budhi Sanjaya Juanid, General Manager
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Number of reviews per page
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