Overall Ratings & Reviews Holiday Inn Express & Suites ROANOKE – CIVIC CENTER by IHG, an IHG Hotel

Room very comfortable, but the complimentary breakfast was not good. The scrambled eggs were brown on the bottom and the fresh fruit was anything but. The bananas were so bad, they look like they had been in a battle. When I brought it to the attention of the front desk, I was apologized to but told “yeah we get them from Walmart.”For guests that does not eat a lot of processed foods, fresh fruit is the only option when you stay in a hotel. Very disappointed.

Really nice stay. Very clean and close to a lot of dining options and the airport.

Quiet clean hotel.

Places close by to get food even late at night.

Clean, modern rooms. Good location

I was amazed at how clean everything was and how efficient, courteous, and knowledgeable the staff presented.

It was dark outside, but inside was delightful. Clean, quiet, Easy to locate room from the lovely staff’s directions. Room was SUPER clean. Amenities were great. Breakfast was more than adequate. Checkout was simple. Staff was excellent, explained EVERYTHING, very courteous and efficient. KNOWLEDGEABLE.!!!! WOW!!!!

Everything was very clean and welcoming. Front desk was amazing.

Very friendly staff

Hotel looks brand new, room spacious, lots of electric charges, TV with casting, very comfy beds, quiet, decent breakfast

My wife and I were very pleased with the hotel stay. Everyone was very friendly and helpful with our stay. The security service in the elevator was very good you have to used your room key to get to your floor.

The hotel was clean and the staff was helpful. Breakfast choices were good. Overall, a great stay.

it was quit and peaceful

The staff were super friendly and helpful. The place was clean. Breakfast was good. Gym was good - I actually used it. The pool looked nice, but I did not swim there.

Our bathroom door doesn’t latch completely or lock and there’s a bit of construction in front of the hotel property but the staff was very friendly and helpful and our room is very comfortable/clean and has everything we need.

Drains were too slow…toilet was plugged…room not ready for service

Need more/better parking

The hotel appeared new. The beds were comfortable with wonderful bedding. The breakfast was plentiful and delicious. Staff was great.

Very clean. well kept hotel. great breakfast. clean dining area. will definitely stay here again.

Nice and clean motel! Friendly employees and very helpful