9.6
Exceptional
From 157 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

Traveller Reviews Hotel Lago

Number of reviews per page
20
40
Top reviews
Pamela
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ricardo and Roberto were amazing hosts. We thoroughly enjoyed our stay. Maria, the server and Nadia at the front desk were very accommodating. The hotel was clean, and our family felt very safe. Beds were great and views were amazing from our terraces! Highly recommend Hitel Lago!
Lloyd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay with a panoramic view of the lake to wake up to from a most comfortable bed, friendly helpful staff, superb breakfast buffet and choice of evening meals plus a bar. Will stay again without question.
Amy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is a very quiet beautiful hotel. Family ran which I love! Roberto was so accommodating. He picked me up from the airport in Milan and during my stay drove me to Como and picked me up. The rest of the staff helped guide me to the walking path so I could easily get to different restaurants in Torno. The beds were super comfortable… breakfast was fantastic and the dinner was so tasty. They do not have a pool which I would have enjoyed but that’s ok. This hotel had everything we needed and more!
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Stephen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everyone at the hotel were incredibly friendly and super helpful. We had the lakeview suite and no regrets whatsoever. Wonderful breakfast especially the choice of quality fruit.
ASM
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, Amazing view, super helping folks at the hotel , overall a 5 star experience
Bhavna
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good quiet resort. Excellent views. Bathroom should have a hand towel holder and other towel holders.
Namseok
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had the most disturbing experience with this hotel, with the owner precisely, for writing our truthful review on Google Maps. In our first morning, we got out of the shower, fully naked and the housekeeping barged into our room using a master key, leaving us feeling violated. We reported the incident to the front desk, but there was no follow-up or investigation. They said they were sorry but nothing could be done, which left us frustrated and upset. Upon checkout, the hotel didn’t assist with calling a taxi, and we had to use their shuttle service, which cost double what a metered taxi would have. The owner himself drove us to the train station and berated us the entire way, shouting about our review and threatening to blacklist us from hotels in Italy. He displayed blatant racism, saying, “this is Italy and not China,” despite knowing our nationality from our passports. His aggressive demeanor made us feel unsafe in the car. After we arrived, we took a photo of his license plate to report the incident to Expedia. He then confronted us, coming 1-inch close to my wife's face, demanding we delete the photo of his car plate and threatening to call the police. We felt increasingly unsafe and WE wanted to call the police. When we tried to call, he drove off. This was a traumatic experience, especially considering we entrusted the hotel with our personal information and expected to be treated with dignity and respect. Instead, we faced hostility and threats.
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Lindsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was amazing! The views were excellent, the bus stop was right outside, it was clean and beautiful, and the included breakfast was so nice!
Amit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was such an awesome family run hotel. Beautiful view from a modern and super clean room. From Sofia at the from to Riccardo at the restaurant to the owner Roberto. Highly recommended. Just know the location is in torno which is super quiet and away from the crowds. This however means you either have to take the public bus (stop right across the hotel) or use the private transfer that they offer to get to the more crowded places like Bellagio. Highly recommended! Thank you for everything Hotel Lago Team!
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Gurgen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

!
Mark
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Well placed Lovely staff Thoroughly enjoyed Excellent restaurant Fabulous parking
Jamie
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, great service, highly recommend.
DAVID
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Liked everything! Only 11 rooms and excellent service. Super clean and wonderful staff. Beautiful view of Lake Como
Katerina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommended! The hotel is conveniently located for short drive to different little towns. The hotel is new, modern, with many amenities. The owner and the staff were so polite and they go above and beyond to accommodate their guests. 10/10.
Annabel
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Hotel Lago and everybody that works there are amazing. The lake view is totally worth it, the breakfast was amazing and the parking was easy to navigate. The staff are all so friendly and helpful. I would 100% stay here again in the future and wish our stay was longer!
CHRISTIAN
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

New hotel with magnificent views! Really enjoyed the comfort of the room and the breakfast selection was fresh was superb. The owner is very friendly and staff was very helpful. Very neat and clean, everything is basically brand new. Highly recommended for Lake Como stay. We are visiting Lake Como for 3 nights and are moving location every night.
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olivier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Wonderful view. Large room. Great service
carrie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hotel Lago is a cute family owned boutique hotel about 5 minutes away from Como. The Hotel staff were very accommodating and ensured we were always happy. The free breakfast was amazing as well as the dinner menu. Would definately stay again!!
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

nice hotel
Shivanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

This hotel is absolutely outstanding! The staff goes above and beyond to provide helpful recommendations on places to visit and how to get there. A special shoutout to Roberto, Ricardo, and Sofia for making our stay truly unforgettable. The on-site restaurant serves delicious meals throughout the day, with excellent service from breakfast to dinner and a fantastic selection of wines. Conveniently located right in front of the bus stop, it’s easy to reach Como, where you can catch a ferry to explore the lake. The views of the lake are breathtaking, with stunning sunrises and sunsets. The balcony is spacious, and the room itself is modern, roomy, and impeccably clean. Highly recommend!
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Number of reviews per page
20
40