The hotel was very nice. Nice staff and close to the airport. However, the reason I chose this hotel in the first place was because they had a shuttle to the airport. I confirmed it when we checked in. But in the morning, they said the shuttle was not available and they asked if I had reserved it. I told them about my conversation about it, and to fix it, they got me a taxi and paid for it. It was a little stressful, but they handled it well.