Hotel Balian Resort Shinjuku Honten

Explore Hotel Balian Resort Shinjuku Honten
8.4
Very Good
From 14 reviews
Cleanliness

9.6

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Hotel Balian Resort Shinjuku Honten

Number of reviews per page
20
40
Top reviews
Gillian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is a blast from the past but it has a LOT to offer! Especially great if you have kids - our teenagers loved all the gaming options, pool table & ping pong. Everyone loved the massage chairs in the lobby! The 24 hour pop, coffee and wine, all FREE, was amazing. As was the FREE cocktail bar from 8-12 each evening. The breakfast left a little to be desired if you are not adventurous with your foods. There was always some cereal and rice and then it varied with yogurt, fruit and ethnic dishes. Highlight breakfast was actually the mini burgers! Rooms were spacious for Japan and all the free bath/spa things included were great! The foot bath in the lobby is also a must after a long day of walking.
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Robin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel facilities were very dated but the staff was exceptional, no laundry facilities making it difficult for travelling families. Area around hotel is questionable for children and after dark. Easy access to transportation. No overall complaints but would stay somewhere else if visiting again.
Shane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel had lots of great amenities. The cleaning staff was very flexible with room makeup schedule. Great location for exploring Golden Gai and Kabukicho area. Would definitely visit again.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location and the hotel was an oasis in Tokyo. Friendly staff, free bar for spirits and soft drinks, kids loved the gym, games room with arcades and karaoke booths. It’s close to red light district but very safe. No laundry service but one down the road
Tulun
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Food options were poor
Cheryl
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great hotel great stay . Friendly and clean!!
Malathy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Traditional Bali decor, which was very pleasant to see and hear. Property was clean, family room was very spacious. It had 2 massage chairs, living area, spa with supplies and free breakfast, dinner included. Negative features were the staff weren’t fluent in English, unable to converse over the phone as they needed translating app. There were many balian hotels nearby, so navigation was tricky and need to search with all the words in the name. The one we stayed was at least 15min walk, so will not be easy if having big luggage.
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Corey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Stayed 3 nights with the family and Thai place was perfect. Nice rooms, so many amenities. Close to everything. We loved it
Saher
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice location, quiet, clean, available 24 hours services.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great staff and lots to do!!
Jaaron
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Super Amazing. Lots of space, friendly staff, great breakfast, excellent location, off the beaten path a bit, which is excellent. So when it’s time to wind down you won’t have any issue. Very tranquil experience.
JOHN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The breakfast included is poor.
Elisabeth
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

While the hotel could use a refresh, it did the job nicely. Hearty breakfast included. Free 24/7 snacks and beverages. Easy access to Shinjuku and trains.
Alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The amenities are vast and interesting. There are so many free things you can take advantage of in the hotel it was very nice. The room design and size are also amazing and very enjoyable. The TV setup was the only thing that was confusing to us.
Juan Carlos
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

El personal de un trato no muy bueno, me quisieron aumentar el precio de la habitación en mostrador y cuando les dije que mejor me la cancelaran, “se arregló” el problema:
Mélissa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Peu accueillant
Kim
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

員工態度非常差
alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Vänlig personal och stort rum
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Number of reviews per page
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