d'Kalora Hotel & Resto

Explore d'Kalora Hotel & Resto
8.3
Very Good
From 281 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.1

Location

8.4

Service and Facilites

8.2

People often mention about d'Kalora Hotel & Resto
All
Staff Friendliness (18)
Bedroom (18)
Room Space (17)
Surroundings (16)
Wifi (16)
Taste (16)
Bathroom (15)
Distance to City Center (13)
Family Friendly (12)
Ambiance (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews d'Kalora Hotel & Resto

Number of reviews per page
20
40
Customer reviews
Mila I.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
It's really bad here, from the moment we walked in, there were iron marks on the sheets, no one knew who made them, and then when we checked out, they immediately cut it off, saying we'd iron the clothes. Just think, we're going on vacation, not opening a laundry. Anyone who wants to come here should think twice before being like me and asking us to pay for something that wasn't my fault, that's just a trap.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Hello. We apologize for the inconvenience caused. We will conduct more thorough investigations in the future to ensure no one was injured. We always inspect guest rooms upon checkout. We are not charging extra for the iron stains. We hope this incident will be helpful in assessing future situations. Thank you.
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
I'm a regular here, but this is my last time. The tap water was leaking and not hot, so I ended up changing rooms and the AC wasn't cooling.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello sister, thank you for sharing your experience. We apologize for the unsatisfactory service. This is not our standard. We aim to improve and hope this will not happen again.
Translated by Google Icon
See original
sonata b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice view, comfortable, clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
I***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and pleasant
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
Profile Picture
sita A. I.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
There is no signal.. Wi-Fi often loses connection even though it is connected to the cellphone.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello Kak, thank you for sharing your experience. We apologize for the unsatisfactory service. The Wi-Fi is now working normally. Thank you for staying at Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
Asma M.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
Called the receptionist to ask when I could use the swimming pool, but was told to ask the pool attendant myself. The pool attendant was also not very friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Hello sister, thank you for sharing your experience. We apologize for the unsatisfactory service. This is not our standard. We aim to improve and hope this will not happen again.
Translated by Google Icon
See original
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Check in time until 4 o'clock and we just got a room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello sister, thank you for sharing your experience. We apologize for the unsatisfactory service. This is not our standard. We aim to improve and hope this will not happen again.
Translated by Google Icon
See original
Adnan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff is friendly, the food is also delicious, next time I will go there again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
Mirnawati D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The AC in the room is not cold, the WiFi and Telkom network are not good in the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello. Thank you for sharing your experience. We apologize for the unsatisfactory service. The Wi-Fi is now working normally, and we hope this will not happen again.
Translated by Google Icon
See original
n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The view is beautiful, suitable for those who want a scenic vacation from the hill.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello Mr. Kak, thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
Sorry, there are nose hairs on the mattress. The bed smells of sweat. There are no windows. It's damp.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
27 Mar 2026
Hello, thank you for sharing your experience. The room you booked was a standard room (no window). We apologize for the unsatisfactory service. This is not our standard. We aim to improve and hope such an incident will not happen again.
Translated by Google Icon
See original
S***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
Improve the wifi, the location is difficult to reach the internet network, then the wifi is slow and often disappears, so you don't feel at home in the room because there is no internet network because the wifi is bad!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello sister, thank you for sharing your experience. The Wi-Fi is working well now. Thank you for staying at Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
G***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Nice Hotel, nice food, nice room
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
Miftahudin M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Unfortunately I didn't have time to take photos in the room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello Mr. Kak, thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Good for people to escape daily problems
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello Mr. Kak, thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
Hi Tah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
hotel staff is very friendly 🌟🌟🌟🌟
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
Hasriani
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Friendly hotel staff, delicious food and beautiful views.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
Hasriani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The hotel staff is very friendly & the food is also delicious.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
Profile Picture
Muhammad R. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The hotel staff is friendly and very helpful, road access is easy and not too far from the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Hello Kak, thank you for visiting Dkalora Hotel & Resort. We hope to welcome you again :)
Translated by Google Icon
See original
z***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
This place has a cool view and is child friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Hello Mr. Kak, thank you for visiting Dkalora Hotel & Resort. We hope to welcome you back again.
Translated by Google Icon
See original
Number of reviews per page
20
40