The rooms are clean, and the staff is responsive. It's located above Pakuwon Mall, so you can go straight to the mall for hangouts or culinary experiences.

My first stay at the Pakuwon apartment, Orchard, was exactly what I expected. It was so much fun being able to go straight to the mall every day. I'm going to be a regular.

A clean apartment with a fast checkout process, perfect for a vacation. Close to malls and a variety of culinary options. Highly recommended for a family vacation.

At first, I was worried about the hassle because the admin was so slow to respond to my chats. But when it was time to check in, the admin actually chatted first. Thank God, everything went smoothly, and I got my access card. The apartment was clean, with complete cooking and dining utensils. There were also three air conditioners in each room. Since it was the weekend, it was a bit pricey. It seems cheaper on weekdays. I got the 35th floor with an amazing view. By the way, thank you, Mr. Johan 🙏🏻

On time service... nice! Keep up the good work, guys.

For the apartment, we must contact the owner two days in advance. We will meet in the lobby for the key handover. The building, rooms, and pool area are spacious and comfortable. The owner is friendly and communicative. There is a modern and huge Pakuwon mall downstairs. Thank you, best regards, Kartiko family.

Easy check-in, clean rooms, comfortable beds, and convenient location to the mall. Highly recommended. Bring your car and we'll lend you a parking pass.

This is our second time staying here. The staff is very helpful, his name is Mas Rosi, when we needed the gas installed, he was chatted to help and was also quick. If you want to get food, just go downstairs outside the apartment, Pakuwon Mall directly. I really enjoyed staying here. Please maintain the cleanliness, please add another pillow for the 2 single beds that roll away and the staff are still friendly and quick, Mas Rosi 👍. Thank you

Very nice, 2BR type staying with kids. Clean, AC in every room, complete facilities with cutlery, all cooking utensils are available, new gallon jug, refrigerator, Wi-Fi, Netflix, YouTube are all fast, everything is great. Access to the children's pool, adult pool, and direct connection to the mall. Admin is fast response and very, very, very nice. Thank you, highly recommended 🫶

I recommend you to call the hotel contact number provided in advance before arrival, otherwise you will take a long time to contact them to get the key. There were no specific instructions on how to check in, but it was easy to check out. There was a bad smell coming from the bathroom drain. The refrigerator was dirty and smelly, so I cleaned it by myself. Depending on which room you use, it could be clean or dirty. You have to bring your own toiletries and towels. Good location, connect to Pakuwon Mall.

Good service, friendly staff, it's just a shame that the day before check-in the apartment staff informed us that the 2BR rooms were full, so we were separated from the children and placed in 2 studio rooms, the app only informed the apartment, even though I had made the reservation more than a week before check-in. Maybe communication with the apartment room owner could be improved, thanks.

The staff is friendly, the place is clean, it's very comfortable to stay here... If you're bored, just go down to the mall, swim, go to the gym, it's complete...

No gas, no towels, hot water runs out quickly. Sewer smell in the bathroom.

Friendly, fragrant, clean. Really good.

The staff is fast, friendly, the rooms are clean, the sheets smell good, the kitchen utensils and cutlery are complete... TOP ⭐⭐⭐⭐⭐

the staff very friendly,water heater is not working properly but over all so good☺️☺️

Check-in was a bit complicated, perhaps it would be better if there was a counter/officer for check-in, you don't have to call the officer first

Clean, comfortable rooms, suitable for staying with family.

My family and I stayed in a 2BR apartment, the AC was cold, there was direct access to Pakuwon Mall, complete facilities, provided with gallon water, microwave, refrigerator, cutlery, cooking utensils and stove, as well as a smart TV, and smooth wifi.

During check-in, the staff assisted me and I called to help me with any items I left behind. It was very pleasant and the staff were nice. The room was quite clean.