8.0
Very Good
From 285 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.3

Service and Facilites

8.2

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Traveller Reviews OYO 3040 D'pineapple Villa

Number of reviews per page
20
40
Customer reviews
Syaiful H.
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8.5
/10
Reviewed 153 week(s) ago
Nice place, decent rooms for the price of 200 thousand
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3 people find it helpful
Ibar A. P.
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8.5
/10
Reviewed 160 week(s) ago
Prices and facilities are appropriate, more relaxed and quieter.
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2 people find it helpful
Ulfa N.
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8.7
/10
Reviewed 161 week(s) ago
Masalahnya sama yaitu air kamar mandi yang kecil dan air panasnya cuma sebentar. Untuk yang twin bed nya masing-masing ukuran 120 jadi luas walaupun busa kasur dan bantalnya tipis. Udah dingin walau tanpa AC dan kipas angin. Dikasih handuk dan air minum 2 botol. Untuk air panas 15 ribu setermos. Banyak pedagang juga nyamperin ke villa. Jadi untuk fasilitas kamar lumayanlah sesuai harga. Kalo untuk alamnya enak ya, ada kolam air panasnya untuk anak dan dewasa. Depan kamar ada kolam kecil dan miniatur jembatan. Asik kalo makan di depan kamar. Naik tangganya yang lumayan bikin ngos-ngosan. Deket banget sama pemandian Sari Ater. Booking lewat aplikasi aja lebih aman jaminan refund berkali-kali lipat. Recommended nginep di sini dengan harga yang terjangkau.
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Yohana M. S. S.
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6.0
/10
Reviewed 161 week(s) ago
Facilities are not complete, mattress is dirty. Dusty.
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Agung F.
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6.0
/10
Reviewed 162 week(s) ago
It's very comfortable to be in this villa, with very satisfying facilities, I want to stay longer.
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4 people find it helpful
Hani Fitriyanti
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5.5
/10
Reviewed 163 week(s) ago
Still the same, the problem of cleanliness of sheets, pillowcases, blankets, and toilets that need repair of the seat. Others are so so. Location is ok.
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3 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, Hani! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Iman F.
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5.5
/10
Reviewed 163 week(s) ago
Always, dirty sheets, lots of stains, traces of hair, toilets need to be repaired, my room no. 10.
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Accommodation's Reply
14 Jul 2022
Hi Faith! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Resi
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8.5
/10
Reviewed 166 week(s) ago
The atmosphere is quite comfortable, there is a warm water soaking pool for adults and children, but because the position of the room is at the top and there are lots of stairs when going up and down it's pretty stiff. And there was a slight problem in the toilet because the water had a problem but was immediately handled by the officer after the report. The location is very close to the Sariater, so when you get there you can just walk. Overall okay and will likely return to stay there next time.
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2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, thanks for being with us. Looking forward to your continued love and support. Regards, Amelia. Hi, thanks for being with us. Looking forward to your continued love and support. Regards, Amelia.
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Ade N. R.
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6.2
/10
Reviewed 166 week(s) ago
When you come to the room, the lights are twinkling, it's ok to move rooms. When I changed rooms, the bathroom, the toilet opened and smelled of urine, then the mattress was not like a mattress, really hard, the pillow smelled, the sheets had lots of stains :( but it's okay it's worth the price.
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2 people find it helpful
Accommodation's Reply
17 Jun 2022
Hi, Ade, We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Susi A.
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6.0
/10
Reviewed 168 week(s) ago
The place is strategic and cool and the swimming pool is okay, there's just no kettle, no soap, no toothbrush, the towels smell really like they haven't been washed, the mattress is bad until the whole body hurts.
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Accommodation's Reply
16 Jun 2022
Sorry for the hassle you faced, Susie, We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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indra e.
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5.8
/10
Reviewed 168 week(s) ago
Minus point (-) - Service is not suitable for Deluxe class. - Bathroom cleanliness is lacking. - Dirty bed linen. - Broken toilet. - Hot water soaking pool in the bathroom is not hot, hotter in the outdoor pool. - No hot water kettle you have to order to the receptionist by paying IDR 10,000 / thermos +/- 1 liter. - There are traders who enter the villa area, in front of the door of the room. - The location of the deluxe room above must go up to the top with steep and far stairs. Point plus (+)- Cheap.- Strategic location. Conclusion: Not worth it, it's better to increase the budget a little for another location with better service & facilities.
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Accommodation's Reply
16 Jun 2022
Sorry for the problem you're having, Indra! We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Mochamad R.
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6.2
/10
Reviewed 169 week(s) ago
The hot water is small in pressure, the bed is thin so it feels springy.
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Reza M.
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9.7
/10
Reviewed 173 week(s) ago
Lokasi tidak jauh dari jalan utama. Tiap pagi ada fasilitas bersih-bersih atau cuci kendaraan dari petugas hotel dengan bayaran sukarela atau sewajarnya. Staff hotel sikapnya ramah. Namun ada fasilitas kamar mandi dimana aliran airnya sangat kecil. Mohon diperbaiki. Terima kasih.
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Accommodation's Reply
26 Apr 2022
Thank you very much for the positive rating, Reza! Rest assured, we will definitely work on your feedback and ensure better service in the future. Regards, Ivy
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Muli
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8.5
/10
Reviewed 175 week(s) ago
Can be close to cheap sari ater too.
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Livia S. A.
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10.0
/10
Reviewed 175 week(s) ago
The place is comfortable even though towels and soap are not provided for guests who come. But for other services, it's okay, ordering food for sahur is delivered to the room, and we can soak in hot sulfur water as much as we like. Good bye.
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4 people find it helpful
Accommodation's Reply
12 Apr 2022
Hi Franklin! It's great to see our guests have a pleasant stay. We will feel obligated if you give us the opportunity to serve again. Have an amazing day ahead. Greetings, Jane!
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Andini F.
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5.4
/10
Reviewed 179 week(s) ago
Please keep the room clean, the bathroom, especially if it is damaged, should not be rented out to the customer. On the sheets, the pillowcases look like they haven't been washed, it's not recommended for those whose intentions are healing, instead of getting angry.
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3 people find it helpful
Accommodation's Reply
13 Mar 2022
Something like this shouldn?t have happened, Andini! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Margianti!
Dwi E. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
Fun enough, clean enough but not suitable for those who bring toddlers and the elderly because they have to climb quite a lot of stairs.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Thanks for sharing your valuable feedback with us, Dwi! Your feedback is really important for us so that we can put in our best efforts and work upon the areas of improvement. Regards, Mahmud!
Ikhwan
icon-origin-TRAVELOKA
9.4
/10
Reviewed 187 week(s) ago
The receptionists and villa guards are very friendly, the location is near the Sariater hot spring, the price of food is also not so expensive, just lacking variety, why doesn't the hotel provide toothpaste and toothbrush facilities, only towels and soap are available in the bathroom.
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4 people find it helpful
etty w.
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Family
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9.1
/10
Reviewed 187 week(s) ago
The rooms are spacious, the warm water goes on.
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1 people find it helpful
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Aan W. P.
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6.0
/10
Reviewed 188 week(s) ago
The villa smells musty and the lights are off, the wading pool and many ceramic swimming pools are broken, which is a hazard for safety.
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5 people find it helpful
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