Bad support service, I booked wrongly, I called support right from the time of booking to ask if there was an additional fee to help me change the date or change the room, but no one responded or anything. I called 3 times to notify travel to process the ticket, then both sides said they couldn't change because the hotel didn't agree. I don't understand why they pushed back and forth from the beginning, then the customer waited past the date, then the hotel considered the customer as having checked in and didn't call or ask anything. That's awesome.