When I checked in I was rejected, because it turned out the hotel had changed owners and the traveloka application was not closed, then I looked for another hotel and there was no refund of my money from the hotel, please traveloka close the Oyo 3210 Hotel Rian Palembang application, thank you.

According to the hotel, it is no longer registered online. So I was charged an additional fee of up to 60k (the difference in payment of 105k with offline fees).

The room has no lock, and is not clean.

Not in line with expectations.

No one cleans the room. Many facilities are broken. And the lack of water availability.

Not suitable, the bathroom has no water, the room has cockroaches. The room is like a former bathroom. Not comfortable.

This was the worst experience I've ever had, the room was very dirty, smelled bad, the rat droppings were huge everywhere, a lot of dust, the AC was leaking, and there was a disgusting bathtub in front of the mattress, and this room was not worth living in. Warning to hotel owners, If the hotel room is not suitable for use, do not rent it to customers. I asked the receptionist to replace the room with a better one and I would add money, but he said no, I was very disappointed with this Hotel, And finally I didn't sleep I immediately left after seeing the condition of the room which was very bad and disgusting.

The Room is very dirty, It is really not proper to be a rented room. The door can not be locked.

The room is dirty. Not worthy of a hotel.

The facilities are lacking, not clean, not comfortable, I've paid a deposit with the place to stay when I checked in and when I checked out I was told to pay again, really disappointing.

Water is not available. Blankets are not available. The rooms are not the same as those listed. And the facilities are not appropriate.

AC does not work, electrical contacts are broken, there is no replacement room.

No security guard. Administration is very, very unsatisfactory. Already paid through the app, even asked to pay again because the system has not yet entered the payment.

ugly rooms, ac not cold, dirty rooms.

The AC is broken, the bathroom is not proper.

Uncomfortable, no bathroom (separate) dirty, dirty, small broken air conditioner does not work.

uncomfortable bathroom. when dtg was told to pay again the same as the officer. it's also strange the room arrangement is a bath in the room ... again a pandemic is better to bring your own sheets and mattress cover

Looks like this hotel has never been attacked by Oyo management? The owner of Ryan Hotel really doesn't care, both the cleanliness of the room as a whole, the bath water / storage tub is dirty? And it seems like everyday this hotel serves guests without a marriage certificate?

Very happy and recommendations for people in transit, thank you.

Very good .. In accordance with the description and very useful for just sleeping.