Traveloka (312)
8.7
Very Good
From 312 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.9
Location
9.0
Service and Facilites
8.7
People often mention about Grand Hap Kintamani Sarangan
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Staff Friendliness (21)
Family Friendly (20)
Surroundings (19)
Bathroom (18)
Taste (18)
Ambiance (17)
Bedroom (17)
Room Space (16)
Variety (16)
Accessibility (13)
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Traveller Reviews Grand Hap Kintamani Sarangan
Number of reviews per page
20
40
Customer reviews
EP
Eko P. S.
Staycation
10.0
/10
Reviewed 16 hour(s) ago
The right choice for staying while on holiday at Telaga Sarangan
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Verified Traveler
Leisure
10.0
/10
Reviewed 1 week(s) ago
Hap Kintamani, the service is friendly, the rooms are clean, and the location is also strategic, guaranteed to recommend this hotel 🥰
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R***g
8.3
/10
Reviewed 2 week(s) ago
The location is right on the eastern edge of the lake.
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Accommodation's Reply
16 Sep 2025
Dear Mr. R*g. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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Daniswanto
Staycation
9.3
/10
Reviewed 3 week(s) ago
I've stayed here twice, the first time was in June, the second time was on September 10th '25, the breakfast menu is super, delicious and varied
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Accommodation's Reply
16 Sep 2025
Dear Mr. Daniswanto. With respect, First of all, we would like to thank you for your visit and choosing Grand Happ Kintamani Hotel & Villa Sarangan as your first choice for your stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit, once again, we say thank you very much. Best regards,. Corporate General Manager.
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RW
Rizky W. A. Y.
Staycation
8.3
/10
Reviewed 5 week(s) ago
The hotel is located right in the Sarangan tourist area. Just a five-step walk to Lake Sarangan. Many people sell food in front of the hotel. The superior rooms are adequate, but outdated. Cleanliness is lacking, with dust still visible. The playground is poorly maintained and dirty. Breakfast is delicious and varied, befitting the hotel's rating. The hotel parking is spacious.
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Accommodation's Reply
16 Sep 2025
Dear Mr. Rizky W. A, Y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. Thank you also for your input for the progress of Grand hap kintamani Hotel & Villa Sarangan for further improvement by the management. We hope that you will continue to choose our hotel as your main choice in your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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D***n
Staycation
9.7
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and very helpful. They even asked what type of bed they wanted. Next time I'll stay there again, try a different room type.
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Accommodation's Reply
29 Aug 2025
Dear Mr. D*n. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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I***m
Staycation
8.7
/10
Reviewed 6 week(s) ago
The bathroom smells bad.
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Accommodation's Reply
29 Aug 2025
Dear Mr. I*m. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We apologize for the inconvenience during your stay at Grand hap kintamani Hotel & Villa Sarangan. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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W***u
10.0
/10
Reviewed 7 week(s) ago
Perfect in essence... Not disappointing at all
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr. W*u. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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Y***a
9.7
/10
Reviewed 8 week(s) ago
Good service, very child friendly, nice view
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Accommodation's Reply
29 Aug 2025
Dear Mr. Y*a. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice for staying during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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Y***s
8.8
/10
Reviewed 11 week(s) ago
The view is really beautiful.. The facilities are okay, the standard rooms are okay, the location for exercising is the most suitable for going up and down the stairs, the playground is the most exciting.
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Accommodation's Reply
25 Jul 2025
Dear Mr. Y*S. With respect, First of all, we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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G***y
8.3
/10
Reviewed 12 week(s) ago
The accommodation area is very strategic, right on the edge of Lake Sarangan. However, the toilet in our room was less than perfect due to the smell.
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Accommodation's Reply
25 Jul 2025
Dear Mr. G*Y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Srangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. Thank you also for the input you have given us which will be followed up by the management. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. Corporate General Manager.
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E***u
Leisure
9.4
/10
Reviewed 13 week(s) ago
overall quite satisfied with this hotel. especially the room service. do not hesitate to submit complaints if there are any, because the action is fast & polite. thank you HAP Kintamani. always be successful yes ...
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mr. E*u. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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Daniswanto
Staycation
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the service is OK, the view at the restaurant is really cool
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr. Daniswanto. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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S***y
Staycation
10.0
/10
Reviewed 16 week(s) ago
The hotel is very nice and clean, the staff are very friendly, the breakfast is delicious.
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Accommodation's Reply
26 Jun 2025
Dear Mr. S*y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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md
made d.
Leisure
10.0
/10
Reviewed 16 week(s) ago
The room is nice and quite spacious, the location is in front of the lake.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr. Made D. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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BA
Bayu A. E.
10.0
/10
Reviewed 18 week(s) ago
Maintain the quality of service, rooms, fairly large prayer room, spacious parking, mountain and lake views.
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Accommodation's Reply
26 Jun 2025
Dear Mr. Bayu A. E. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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R***y
Leisure
9.4
/10
Reviewed 18 week(s) ago
Nice atmosphere, nice view, especially the restaurant when having breakfast is really good. Maybe the cleanliness of the room should be paid more attention, especially under the bed 👍
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Accommodation's Reply
26 Jun 2025
Dear Mr. R*y. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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S***a
Leisure
9.4
/10
Reviewed 18 week(s) ago
Location close to the lake, great for a vacation with family
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr. S*a. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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aj
anang j. a.
9.7
/10
Reviewed 20 week(s) ago
It's cool, in front of it is Sarangan Lake, and behind it you can see the mountain scenery. Check it out quickly, it's really cool
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Accommodation's Reply
08 Jul 2025
Dears Mr. Anang J. A. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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TA
Tangguh A. D.
Leisure
10.0
/10
Reviewed 24 week(s) ago
second time staying here. will come here again if I find it
the bathroom doesn't have a hairdryer.
in front of the hotel is directly the lake
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Mr. Tangguh A. D. With respect, First of all we would like to thank you for your visit and choosing Grand hap kintamani Hotel & Villa Sarangan as your main choice to stay during your stay in Sarangan. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your main choice for your next visit, once again we say thank you very much. Best regards,. General Manager Corporate.
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Number of reviews per page
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40
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