Overall Ratings & Reviews Little Colmar Boutique Homestay

We are sorry that you lost the car logo during your stay in Halong. The staff member also said that there’s a security parking which is 50m away. Because it’s more convenient to park the car in the street right next to our homestay and there’s never been a problem, so we let the customers decide where they would like to park. But when parking, you know that there’s no one is watching the car on the street. When it happened, we told you we would check the camera from the neighbors to see the video footage but we asked and the neighbors said they didn’t have the video footage of the street. So we couldn’t provide you what we don’t have. What you lost on the street can’t be compensated by us. But we can assist you in making reports to the local police or your auto insurance in order for them to look for/ compensate you. Best regards,