Overall Ratings & Reviews Villa Inn & Suites, SureStay Collection by Best Western

Clean, comfortable place to stay in Hearst.

The staff at the front desk were amazing! Unfortunately, our room was the only one left and it smelled very strong like cigarette smoke. You would think someone was smoking in the room prior to our stay. We alerted the staff within minutes of check-in but unfortunately there were no rooms remaining. They did apologize and were very kind but it’s really hard to stay in a room with such a smell.

Always a nice stay, rooms super clean, staff always friendly. My only down side is the breakfast, would be nice to have hard boiled eggs, as the ones served feel like pre made and another protein choice than sausages.

Staff was friendly and the room was quiet and clean.

Great place to stay, rooms were a good size and clean. Staff was friendly and the property was welcoming.

Front desk staff was very helpful and friendly. Location wasn’t ideal for dining and we struggled to find convenient transportation. Suite was clean and comfortable.

Good experience clean property

Check in was great and very helpful! Enjoyed a relaxing sauna. Would’ve been convenient to have dining facilities closer or on site.

Excellent

Good service, nice rooms, good breakfast.

Pretty nice motel for Hearst- clean rooms, friendly staff, good location for a stop in or when trapped by a shutdown highway 11

Staff polite, friendly and accommodating.

Nice room easy location and very clean.

We had a lovely stay and the staff were very friendly. We had some car problems and the staff did not hesitate to assist us. I also accidentally left my charger in the room and we were called by the staff to be notified about it!

We had a lovely comfortable stay! The pillows are so comfortable and the rooms were spacious and clean.

Nice and clean, very quiet.

It’s a quiet place

Though I haven't stayed at any of the other local accommodations in this small town, I would never consider the need to. This is one of those all around perfect places, that give you the quality of stay you cross your fingers for with every hotel booking. More accurately, that exceed that quality. A very restful and comfortable stay at a competitive rate.

This is a glorified motel type of property. Everything was good and I would recommend.

I would have liked to see more sports channels on tv. Wanted to watch hockey or football but there was no channels.