Courteous and helpful staff, clean and comfortable rooms, easy access to and from the airport, great shuttle service, nice gym, nice pool, and restaurants on site.

Very close to Fujisawa Station, many near-by restaurants, and lots of shopping options. Friendly staff. Well-kept rooms, very comfortable. A couple miles walk or taxi to the beach.

Convenient. Close to train station, convenience store, restaurants in the same building

Staff was really nice

Staffs are very helpful, and the room was exceptionally clean. Nice service for exchanging towels daily as I wanted.

This was my second time to stay at the Smile Shonan Hotel. Staff members were nice, the location was very convenient, and the room was clean.

Great location. Very convenient to everthing!

A good, no-frills stay. The room was small but clean and comfortable, exactly what you’d expect from a simple, affordable Japanese business hotel. The location is great — easy walk to plenty of spots for food, drinks, and a bit of nightlife. Nothing fancy, but it does the job perfectly if you just need a solid place to spend the night.

Great location

we had to walk with heavy suitcases from a train station to the room, so it would be wonderful if there is a service to carry the luggages. also we would be happy if there're more amenities like extra towels or yoga mat.

The tourists have ruined this hotel. The noise. Consistently have families running in the hallway. This time, I had a family that had their kid(s) just kicking the walls nonstop. Still offers excellent value in a good location. There is a 7-eleven downstairs and the staff are very friendly during check-in. Block away from Don Quijote and there's an all-you-can eat shabu downstairs too. Just only wish they can separate out inconsiderate tourists and single travelers.

Great hotel - clean and tidy, located very close to Fujisawa station, so very easy to reach the beaches or travel into Yokohama.

Great location, affordable, very clean and comfortable.

Very efficient service and close to Fujisawa Station, especially comparing others with similar price Smile Hotel really stood out.

Staff were extremely helpful. The room was small but clean and comfortable. The carpeting needs to be cleaned or replaced. Very conveniently located to Transportation Hub

Great location

I would think if they have the personal in-room safe that’ll add so much value. When you are traveling with items of value or important documents which you don’t want to just leave in the room. The reception staff offered to hold but without guarantee the items would be safe.

Good location, comfortable room, view of Mt. Fuji (to the side), and nice buffet breakfast. Even the room key card had a bright smiley face. =) We enjoyed our stay and would definitely stay here again.

Good

Same great service for an excellent price. Love the attached 7-Eleven.