Overall Ratings & Reviews Courtyard by Marriott Charlotte Steele Creek

Do not stay here! My truck windows were busted out along with several other vehicles. I was really surprised that the hotel did not notify or alert customers. I walked out to find a business card on window from police and when I told the front desk attendant she showed no sympathy. This must be a reoccurring problem at this hotel.

Great stay and facilities

Easy in. Easy out. Place was clean. Room was cold.

Property was great. Newer hotel with great air conditioning!

Excellent customer service and also very clean.

What a lifesaver and a very comfortable stay. Very clean and friendly. The iron should be replaced though as it didn't get jot and just spit back water on my clothes.

Very nice and clean. Close to shopping and restaurants.

The area it’s located, the bar and starbucks

Nice clean good location and staff was great

Front desk staff was very helpful and room was clean

.

The location is perfect close proximity to a lot of things and places

Always enjoy

Location

Unhelpful front desk on weekend couldn't answer simple question about EV charging and when I got there the Tesla chargers are only available to handicap parking spots. Who designed such a poor layout.

The property was very convenient to the outlets across the street. The property, lobby and seating areas were very clean. The room was very clean but the carpet needed shampooing. We were told that the water would be turned off in the hotel on our last day when we checked in it was going to be off the entire day. We weren’t given any advance notice and had to shorten our trip. We had to call Expedia to get a refund for our final day When we were under the impression that the front desk would be refunding our money.

The property did not have water at check in but said that it would be back on between 3-4pm, whichseemedok because i was going out until 9pm. The hot water in my room never cleared up, after running for 30 minutes it was sputtering and running brown. The front desk said they would move me to another room, after waiting an hour, i called and found out that the other room was doing the same thing and I was told to see the manager in the morning. At almost 11pm I decided just to go to sleep and in the morning the front desk offered me breakfast for the inconvenience. Really!!!

Good clean quiet the staff was really nice the every member I met

Great service

Delightful staff at check in, room comfortable and quiet. Slept great!!