The pool was not available during our trip

Very helpful polite staff. Really appreciate assistance from the reliable staff esp for me an elderly solo traveler. Thank you

Great place to stay, the area was beautiful and the rooms were exactly as offered

The pollution so bad.

When we booked the nights using hotels.com, we opted to pay at property with breakfast included. however, when we arrived there, the hotel insisted that the breakfast was not included and would not listen to us. Fortunately, hotels.com was gravious enough to reimburse us and compensate the inconvinience it caused us.

thank you

Everything great, bath could be cleaner.

Everything good,only please replace the towels.

Safe area, even I checked in at 11:50pm due to flight arrival time, it was safe. The door man was still on duty and opened the door for me and check in at reception was cheerful. The room is clean. bed sheets clean and fresh. Only the towels are old, need to be replaced.

Excellent location, near Obelisco and restaurants and shows. Comfortable and great for families.

No Internet service available the night we stayed. The beds are overly soft. The check in process was slow.

I have stayed at many IBIS locations over the past 20 years so I am familiar with what to normally expect. GOOD: Excellent location, very near to Florida and Lavalle Streets and about a quarter mile from the Obelisk. Staff friendly especially the doormen who are very helpful. Negative: This IBIS has no laundry service, very inconvenient. Restaurant is not up to typical IBIS standards. Not worth eating breakfast here also it cost much more than IBIS normal costs, restaurant for lunch and dinner only serves things like sandwiches. Bathroom a mess, floor floods easily not proper drainage. My sink would hardly drain, reported it 3 times, improved some but still had issues. Also difficult for taxi's to find, sign out front not very visible. Would I stay here again, no, too many other hotels nearby at around the same price that will provide better cost/benefit ratio. Not a bad place, just not up to normal IBIS quality standards.

The staff was great. Plaza Mayo 10 min walk.

Booked 4 nights in the Ibis and ended up leaving after just 2. The hotel is over 11 floors and had just 1 working lift (max occupancy 3 people) for the duration of our stay. Had to wait for up to 15 mins to use it to move luggage to and from our room on the 9th floor. The rooms are tiny, no where to store any luggage. The a/c unit was directed onto the bed meaning it blew cold air either directly into your face or you had to suffer with the heat. Overall a poor experience.

El ducha del baño tenia un problema que el agua se salía y se mojaba parte del baño. Se nota un descuido en el mantenimiento. Me tocó un cuarto con una ventana que da a otro edificio y literalmente se ve una pared blanca. Si alguien tiene un problema de no tener buena iluminación natural es algo que considerar. El personal fue muy amable. El desayuno es regular.

Clean and comfortable hotel

The hotel is in an good location and it’s easy to get around. It’s best to avoid engaging with certain staff members at this hotel.

The staff at this hotel were the best. Young, intelligent, and very welcoming. They answered all our questions and were very likeable. The breakfast was perfect. The beds were REALLY comfortable.

The location of this hotel is ideal for exploring central Buenos Aires. Obelisk, Teatro Colon, Casa Rosada etc. are all within easy walking distance. Entry to the hotel is controlled by a doorman so we always felt safe and secure within the building. The buffet breakfast was excellent and the staff were always friendly and helpful.

Affordable hotel in the very center of the city in active neighborhood. Small rooms for that reason.