Check in was easy and accommodated our very early arrival. Had breakfast at the Commons restaurant, was wonderful, quick, friendly service, bog portions and great taste. Room was very clean and nice, though having a chair to sit in, rather than a long bench in front of the window would work better when doing business work.
I wasn't offered any VIP upgrades, dinner 2 days later at the Comms did not go as well as the breakfast, but the staff took care of the issues we brought to their attention. Checkout was smooth and fast.