The room was advertised as family sized. It was too small for us and our baby, with a big bath tub in the middle of the living area so crib didn’t really fit. We asked for a bigger room at check in. They said none were available. We could only stay one night of 3 because baby couldn’t sleep there. Next day at check out we asked to be reimbursed for at least one of the two remaking nights as a compromise. They said we never raised the concern at check-in - even though we had - and would keep all of our money. Really unclassy. Neighborhood is also very sketchy. Building is ok, but this is not a world class or even high end hotel. And yet they charge as if they are.

Very unique and beautiful decor. Confortable beds and nice amenities in room (Nespresso machine, bath products) Really enjoyed dinner in the courtyard. Very welcoming staff.

The building itself is beautiful and the rooms are nicely styled. That being said, the room was a bit tight and the window overlooking the adjacent street seemingly had zero sound proofing. I had to sleep with earplugs, so if you're a light sleeper try requesting a room that isn't along the street.

Great unique hotel. A little further away from tourist sites but still easily walkable to get to them and the train was easy to take as well with a convenient stop nearby. Pay parking lot was also convenient. Spa was an added bonus and the rooftop and restaurant were fabulous! Definitely recommend!

Location near train station and close to downtown made it ideal for a one night stop over.

Staff were very welcoming and helpful. The rooms were just a tadge too quirky with a toilet that splashes you until you learn you have to put the lid down. No milk or fridge. Front doors to the hotel that kept trapping me. A bit style over substance.

Great hotel, even though not that centric. Nice design and thematic. Staff very helpful. Nice bar and restaurant. Has a sauna/steam room and jacuzzinin the spa area. Would choose it again

Great hotel - great vibe. Quirky!

What a lovely hotel very good design with old and new

Absolutely loved my room, it was spacious and had a huge tub (my main reason for choosing it) and balcony! I also loved the eclectic interior design scheme. The staff were really lovely and welcoming. Furthermore, I loved how convenient the transport links were, especially as you can get a tram directly to the airport! It only gets 4 stars as the WiFi was only working for 1 out of the 3 days I stayed there and I couldn’t use my Roku, but the winter Olympics were on and I enjoyed watching that. I would stay here again and I would recommend!

Fantastic stay! Very close to the train station (8 min walk) but not so close it's noisy. Walking distance to capucin market (5 min walk) and city center (10-15 min walk). The room was already ready when I arrived early so they let me do an early check-in, which was great to freshen up before enjoying the city. The room was spacious, clean, well-decorated, and had all the needed amenities. Hotel staff was super friendly. I will definitely come back.

Design, attentive staff

Clean and really funky room. Everything was there that we needed. Beautiful design of the hotel and facilities like spa and hot tub. Really enjoyed our stay!!!

The rooms in the zoologie wing were massive as they were in the old historical building. It had bare brick walls, tall ceilings and large windows. The toilet had a quirky cistern and even though the shower room was a huge glass cubicle it didn't take up any unnecessary space. The room was clean and comfortable. The staff were very helpful. The bar area was large due to being in the same wing as our bedroom. Lots of light flooded the room. It had comfy colourful furniture which we used whilst waiting for our room to be ready. The location was close to the train station but not too far to the sightseeing areas of Bordeaux.

Beautiful hotel. Huge rooms. Stylish decorating

We stayed for three nights and found the staff and hotel excellent. Service at the front desk was second to none. Very helpful with directions and suggestions for restaurants and activities around Bordeaux.

The area is not great for walk.

Very nice hotel, nice room and beautiful spa!

Trendy hotel. Good air on during heatwave. Bus stop outside, station a little down the road but away from centre. Early check in is good value. Good bakery next door for breakfast

Lovely hotel but wasn’t a fan of the location as didn’t feel particularly safe at night. One of the hotel restaurants wasn’t open so we had to eat at the expensive one instead! Breakfast was nice but again expensive for what is provided and surprised this wasn’t included in the price anyway. Generally a lovely hotel and staff were so friendly but not sure we’d stay again.