The service was absolutely fantastic and I felt in love with their management

Check-in took too long, requested extra bed was not arranged so had to wait around 30 mins. Breakfast was lacking & staff not attentive. A/C worked well and powerful (hot) shower but no soap or other amenities provided. Pool closed for refurb (not mentioned before). Noise from adjoining bar. Reception did find us a good taxi for trip out to Kalima reptile park and back to airport.

Room was clean with fresh linens. Checked in early with no problems. Reliable transport to and from airport. Had to go to restaurant for wifi. Breakfast was addititional fee.

We enjoyed our family room at the Mapalo Lodge. The staff took care of all our requests promptly, bringing us extra pillows and blankets. We also enjoyed the breakfast and the pork chops for dinner are highly recommended!

Friendly staff!

The property was under construction outside, with new guest rooms being added. Our room was huge and comfortable, but basic in it's features, especially the washroom. The staff were flawless, polite and helpful in every way. The food was simple but served very hot and tasty and everything was spotlessly clean throughout. Loved the thatch-roofed bar out back.

Good basic place to stop over in Lusaka if you don't want a Western Hotel Chain. Clean with working aircon. WiFi sketchy.

Friendliness and clean

Part of my return trip from South Africa due to business and well received

Layover stay on a further business trip to South Africa and well received

Good and professional staff. Clean place overall. The only problem is the bar goes very late with some noise that might affect one's sleep quality.

We only stayed for 1 night. We had a large room, big enough for the four of us. Breakfast was included, no vegan options as I did ask for prior to our stay. Dinner was average and cheap.