Traveloka (330)
Other sources (19)
9.6
Exceptional
From 330 reviews
Provided by travellers on
Cleanliness
9.7
Room Comfort
9.7
Meal
9.5
Location
9.7
Service and Facilites
9.7
People often mention about Santa Luxury Hotel
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Staff Friendliness (27)
Distance to City Center (24)
Surroundings (24)
Room Space (22)
Bedroom (20)
Hotel Area (19)
Family Friendly (18)
Variety (17)
In-house Restaurant (17)
Bathroom (15)
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Traveller Reviews Santa Luxury Hotel
Number of reviews per page
20
40
Customer reviews
pf
pin f.
10.0
/10
Reviewed 3 day(s) ago
This great hotel. And the staff are nice and very friendly. Kinda like my second home. Tracy and Daisy
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LV
Le Van T.
10.0
/10
Reviewed 4 day(s) ago
Staff Trang and Tuyet are very enthusiastic and friendly
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L
Luyennguyen
10.0
/10
Reviewed 1 week(s) ago
Satisfied with the service of hotel..Trang Duyen
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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HQ
Huu Q. N.
10.0
/10
Reviewed 5 week(s) ago
I was very satisfied with my stay at the hotel, Trang staff was very supportive.
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Accommodation's Reply
17 Jun 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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LT
Le Thi D. L.
10.0
/10
Reviewed 6 week(s) ago
You are very enthusiastic
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Accommodation's Reply
16 Jun 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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KA
Kiều A. N.
10.0
/10
Reviewed 6 week(s) ago
Nice room, enthusiastic support from Tan Trang reception staff
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Accommodation's Reply
16 Jun 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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MT
MA THI H. X.
10.0
/10
Reviewed 6 week(s) ago
Page staff support enthusiastically
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Accommodation's Reply
09 Jun 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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SK
Sunisa K.
10.0
/10
Reviewed 7 week(s) ago
Tracy is so friendly and we were so happy👍🏻, good service and good staff.
1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Valued Guest,
Thank you for your stayed Santa Luxury Hotel
We're appreciated for your comment, and we are so happy when we are hearing that you got the best experiences for your holiday in our hotel.
Hope welcomes you back in next time and wish you all the best, great healthy and lucky.
Thank you and Best Regard
Santa Luxury Hotel
NT
Nguyen T. X. T.
Staycation
9.7
/10
Reviewed 9 week(s) ago
Friendly and enthusiastic staff. The receptionists are cheerful and supportive.
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Accommodation's Reply
24 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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MĐ
Minh Đ. T.
10.0
/10
Reviewed 9 week(s) ago
The receptionist was very friendly and helpful, sharing instructions.
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1 people find it helpful
Accommodation's Reply
24 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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Phan N. Q. A.
10.0
/10
Reviewed 10 week(s) ago
Thank you to the hotel for supporting us enthusiastically (receptionists Trang and Tuan). The rooms are clean and beautiful, the hotel is also near the beach, near the supermarket, next to the laundry, convenient to go anywhere. Everyone should refer to this hotel.
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Accommodation's Reply
24 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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NT
Nguyễn T.
10.0
/10
Reviewed 11 week(s) ago
Good experience, staff Trang, Quynh, Tuan at the reception were enthusiastic, will come back if possible
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Accommodation's Reply
08 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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pd
pham d. h.
10.0
/10
Reviewed 11 week(s) ago
Staff Trang, Tuan, Quynh are enthusiastic. Satisfied with staying here.
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3 people find it helpful
Accommodation's Reply
08 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
PN
Pham N. T. T.
10.0
/10
Reviewed 11 week(s) ago
Ms. Trang and Quynh, the receptionists, are very enthusiastic. Very satisfied with the service of the Santa Hotel.
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Accommodation's Reply
06 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
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Choong Guk Jeon
10.0
/10
Reviewed 12 week(s) ago
Very satisfied with the hotel service, Trang and Duyen staff are very attentive and enthusiastic.
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Accommodation's Reply
06 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
th
tran h. g.
10.0
/10
Reviewed 12 week(s) ago
Very satisfied with the service and the receptionist Trang was very friendly and supportive. Will come back to Santa soon.
See original
3 people find it helpful
Accommodation's Reply
02 May 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Sincerely,
Santa Luxury Hotel
See original
dp
duyen p.
10.0
/10
Reviewed 13 week(s) ago
I feel very satisfied with the service and staff, especially the two receptionists Trang and Duyen are very enthusiastic and dedicated to the guests. I will come back soon.
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2 people find it helpful
Accommodation's Reply
28 Apr 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
DAU T. K. O.
10.0
/10
Reviewed 14 week(s) ago
Trang and Duyen staff are enthusiastic, nice room, reasonable price
See original
1 people find it helpful
Accommodation's Reply
23 Apr 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
VT
VU THI T. T.
10.0
/10
Reviewed 15 week(s) ago
Receptionist Trang is very enthusiastic and cute, the hotel room is spacious and clean. I was supported to upgrade my room.
See original
Find this review helpful?
Accommodation's Reply
12 Apr 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
LP
Le Phan M. T.
10.0
/10
Reviewed 15 week(s) ago
Friendly, cheerful - Ms. Trang
See original
1 people find it helpful
Accommodation's Reply
12 Apr 2025
First of all, thank you for your support and use of the services at Santa Luxury Hotel
and for taking the time to share your feelings about the services after your stay.
It is a pleasure to know that you are very satisfied with the services provided by the hotel. Your sharing is a great happiness for all staff. At the same time, it is also a motivation for us to strive to improve the quality of service, bringing more satisfaction to customers.
Hope to welcome you and your family in the near future.
Wishing you much joy and luck in life.
Best regards,
Santa Luxury Hotel
See original
Number of reviews per page
20
40
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