Overall Ratings & Reviews Tamala Beach Resort

The staff were very polite and helpful and the cleaning of the room was of a good standard the food was average as i thought more variety would not go amiss . The only complaint i have is that i booked my rooms in advance and putting in the notes that they should be next door to each other that service i did not received and we were given rooms away from each other. As a group booking the hotel should accommodate more by putting group bookings next door to each other if requested

Beautiful views and property grounds and pleasant staff but definitely not worth the price. 3 star hotel at best. The room was not cleaned upon my arrival and staff continually forgot to respond to my requests. The bed sheets were dirty, coffee cups were dirty, patio door wouldn’t lock, sink wouldn’t drain properly, inconsistent hot water, etc. Gym equipment is old and doesn’t work. The rooms and gym need proper upkeep. Lastly, if you have an oceanfront room on block 4 you will very likely hear loud music all night coming from a private property on the beach. Overall my stay wasn’t terrible but i feel way overcharged for what i received for the price I paid.

Beautiful property, and felt safe and the staff was super friendly

The property looks nice in pictures and some parts are nice - like the dining areas and pool area. However, the rooms are not even close to 4 stars. The linens are stained or dirty. Our sheets always had marks on them and the towels as well, when you could get them. There seems to be a problem with laundry. Had to keep sliders closed because there were no screens so it was impossible to relax and listen to the ocean and bugs were let in when you opened the door. Everyday we found big old cockroaches in our room- gross! The positive is that for the most part employees were very nice.

Amazing location and really great staff. Rooms could do with a face lift, showing signs of wear.

I wish the staff would have been more helpful with their communication.

Buffet allowed for choices. Fun nights. There needs to be more maintenance checks so guests don't have to keep having maintenance people coming to the roo

Nothing

We felt very welcomed at Tamala, all the staff were friendly and obliging. Out room was spacious, with a swim up pool and ocean view. We stayed half-board, and although there was a buffet breakfast, for dinner our options were limited to the a menu at the bar, this was possibly due to us visiting in shoulder season, although this wasn't explained and had we know before arrival we may have chosen not go half board. Especially because one of us was a vegetarian so options really were very very limited, and often vegetarian items listed on the menu were not available at all, this was passable for a couple of nights but any longer and we wouldn't have had to go elsewhere.

This place is beautiful but I must warn you they have a rat 🐀 infestation. I saw many big rats eating leftovers from plates left outside guest doors. It horrified me going in out of my room. Even in broad daylight the rats 🐀 come out. Its too expensive of a hotel to have rats. I had one of the most expensive rooms a few months ago and the rats just T'd me off. The staff acts as if its normal and ok but its not.

Front desk and service staff were wonderful

We had a wonderful stay, and wanted to stay an extra night but the front desk informed us that they were fully booked. We’ll definitely be back.

Very close to being perfect, but a few final touches are missing which prevents me giving 5 stars. Rooms were large with fantastic air conditioning, but everyone in our group experienced some minor issues including rain water flooding, broken windows or damage to walls and fittings. Nothing unsafe, nothing worth shouting about, but it prevents a perfect rating. Staff were friendly and spoke varying degrees of English, however restaurant service was slow and highly variable depending on your server! On the subject of the restaurant and bar, common items like diet coke were unavailable for my entire stay - again preventing 5 stars. That said the food that was available was decent enough and fairly priced. Reception were wonderful and I can't complain about anything there! The beach was accessible and felt safe, even going for an early morning run without any staff around. The pool was big and a very nice temperature, unfortunately one day it was covered in dead bugs which made swimming unpleasant and a regular net clean every few hours would make a huge difference, but was still enjoyable on the other days and probably would have been cleaned if I'd asked. WiFi was excellent. Housekeeping fantastic and thorough, even folding my dirty laundry I'd left on the floor! Overall a lovely stay, and so close to being amazing. All that said it's probably still the best in the area, having looked at others.

Beautiful resort with amazing views and access to the beach. Service was extraordinary!! Staff was proactive in reaching out to guests to make sure all needs were being met.

Beautiful place, will go back, but the restaurant needs to improve, the place deserves better. Thankfully there are other food options nearby via the beach.

I liked the big space the hotel is providing and the private swimming pool. However, the rooms and the gym needs serious renovations

The entire staff was amazing!!

What a Wonderful B-day Trip at Tamala Resort! Any issues that came up the staff was ready and willing to remedy. Lots of smiling faces ready to make your stay both pleasurable and memorable. My only complaint is that the rooms have no amenities and could be updated. With that information I believe your choice would still be a great one!

Great location right onnthe beach

Staff was amazing