Overall Ratings & Reviews The Merchant's House, BW Signature Collection

It seems to be a group of old buildings joined together so hallways and stairs go in all different directions. It was a bit of a challenge finding our way to our room, but great fun at the same time. The people we've talked to have been friendly and helpful. It’s easy walking distance to the cathedral, shopping and parks.

Lovely staff and a very comfortable stay. The breakfast was delicious.

For a single room ,it was rather cramped and no wardrobe or chest. of drawers for clothing . Excellent breakfast . Location of the hotel good ,but limited parking facilities.

Nice friendly place to stay- rooms very clean. Very tasty breakfast

We stayed at this hotel for two nights visiting Stonehenge and Salisbury Cathedral, and highly recommend! It's very comfortable, and getting up very early in the morning to drive to Stonehenge we met another group in the lobby about to do the exact same thing! It's a short walk to the Cathedral, and there's plenty of food options nearby.

Parking is an issue. Ad says Parking included but there are only 8 spots for 37 units, accessed on a first come first serve basis. Otherwise you have to pay to park on the street or at a car park 10 minutes away. An hour after we arrived, we got a parking ticket. Need to update your ad about the parking situation. It should say “limited parking available”.

Great locatoon for visiting the Cathedral and museum. Delicious breakfasts.

Basic room but they got the basics right. Quiet, clean. Very comfortable bed, good shower, decent breakfast. That'll do me.

Staff very friendly and helpful. Nothing too much trouble

Excellent location, clean, well priced. Room was simple but had what we needed.

Really enjoyable stay in a great location. Friendly and helpful staff both during and after our stay.

Good central location with free parking made it easy to explore the main Salisbury sights and shopping areas. The hotel staff were very helpful and friendly. The breakfast was delicious, with lots of choice and good quantities

I am a solo business traveller and I really enjoyed my stay! The staff were really helpful and the room was comfortable and spacious. The hotel is a short walk to all of the places I needed to visit and overall I’d thoroughly recommend!

Nice clean well equipped rooms, very good breakfast. Excellent small hotel in centre of town

Room was clean, comfortable, friendly service, good location.

Not able to reserve parking. But there are 10-12 spaces. Small single bed room. Had all I needed, and free overnight parking is a huge bonus.

Very comfortable.

Bed was a bit tight in the room, and the restaurant was incredibly dark. Had to use my phone torch to read the menu! It being an Indian restaurant for 4 nights a week means you can only really eat there once if staying for more than 1 night. Good location…but parking limited so check before arrival. Staff very nice.

Lovely staff, veryhappy and helpful Nice and quiet slept like a baby

Everything is great