T***n

5.0

/10

Reviewed 106 week(s) ago

When I arrived, the hotel told me to cancel the room, saying that I did not leave any personal information and the app could not contact me even though all personal information was verified before booking.

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Guest

4.8

/10

Reviewed 123 week(s) ago

Thậm tệ, chăn ga đen xì, phòng mùi mốc mốc. Thiết bị nvs hỏng hóc, tủ xập xệ. Nhân viên lễ tân không thân thiện thái độ khó chịu gây khó dễ nói chuyện khó nghe. không bao giờ quay lại

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LE HOANG M.

9.4

/10

Reviewed 126 week(s) ago

WiFi không kết nối được. Cần xem lại WiFi hoạt động ổn định nữa là ok

1 people find it helpful

Pham V. H.

6.0

/10

Reviewed 165 week(s) ago

The customer's policy is very bad, guests who fly in early are still not allowed to enter, have to wait on time to let them in, pay in full for 1 day, and even go without needing 1 dong, but it tells the app policy

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3 people find it helpful

TRAN TRONG KHUE

9.4

/10

Reviewed 166 week(s) ago

Dù chỉ ở 1 đêm nhưng khách sạn đầy đủ tiện nghi sạch sẽ yên tĩnh lễ tân nhiệt tình

4 people find it helpful

Thục M. T.

5.1

/10

Reviewed 174 week(s) ago

Nhân viên không thân thiện. Khi khách cần check in sớm không tạo điều kiện còn muốn đuổi luôn khách. Thái độ phục vụ quá tệ. Trải nghiệm này không nên thử dù chỉ 1 lần. Không bao giờ ghé lại.

6 people find it helpful

NGUYEN T. K. T.

8.8

/10

Reviewed 181 week(s) ago

Tốt, phòng đẹp, sạch sẽ. Rộng rãi.

2 people find it helpful

Pham

6.0

/10

Reviewed 190 week(s) ago

Phòng hơi bẩn và cũ, cách âm không tốt

2 people find it helpful

Tan L. L.

5.8

/10

Reviewed 202 week(s) ago

nhân viên lễ tân không thân thiện

3 people find it helpful

Nguyen H. H.

5.4

/10

Reviewed 204 week(s) ago

It is difficult to understand the real hotel, making it difficult to cut and cut customers.

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4 people find it helpful

TRUONG T. T. H.

8.5

/10

Reviewed 205 week(s) ago

Ok. Clean. Enthusiastic staff

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4 people find it helpful

TRINH D. T.

9.7

/10

Reviewed 210 week(s) ago

Clean, comfortable hotel, location has many facilities

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NGUYEN VAN NAM

5.9

/10

Reviewed 211 week(s) ago

Booked 3 nights, just stayed 1 night and was kicked out 😥

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6 people find it helpful

Ngc D.

8.5

/10

Reviewed 222 week(s) ago

Khách sạn khá sạch, mới. Nhưng chủ không được nhiệt tình, nội quy hơi khắt khe

6 people find it helpful

Accommodation's Reply

19 Mar 2022

Hello Dang, Thank you for sharing your contribution about the quality of our service. We have passed the information to the relevant departments in order to improve service quality. Wishing you all good things. Sincerely, Danh

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DUONG M. N.

8.8

/10

Reviewed 231 week(s) ago

The hotel has good service. The room is quite large and comfortable.

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2 people find it helpful

LOan B.

6.2

/10

Reviewed 234 week(s) ago

The hotel room price is normal, the room is not very clean. The room has a slight smell, but the plus point is the good staff.

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1 people find it helpful

TRAN H. T.

6.0

/10

Reviewed 279 week(s) ago

No wifi and no water the service staff is poor

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5 people find it helpful

Quang A. T.

8.5

/10

Reviewed 300 week(s) ago

Very good will also come back, happy experience

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3 people find it helpful

L Hi

9.7

/10

Reviewed 306 week(s) ago

The host is easy-going, everything is ok

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Dragon Hotel Hanoi

Overall Ratings & Reviews Dragon Hotel Hanoi

7.3

7.4

6.9

7.2

7.2

Traveller Reviews Dragon Hotel Hanoi