The service at the restaurant was okay, and the receptionist was also okay, and the room was clean. However, it's a shame that, in a hotel this large, I wasn't escorted to my room when I was there. So, after leaving the reception, we went to our own room. Usually, when we stay at a hotel, we're always escorted to our room. But perhaps they were busy taking care of a group of guests. But all of that was offset by the excellent service from the restaurant staff and security. Hopefully, the Swiss Bell Solo hotel can continue to improve.