The staff is friendly. Always my choice when I come London. Love the space and kitchen in the apartment.

The property is located within short walking distance from Earls Court station and Gloucester Road. I loved how spacious this hotel was including all the amenities we needed. The staff were all lovely and accommodating - we requested an extra blanket, mirror to do our makeup, and late checkout and they were super lovely and helpful.

Great location, shops and restaurants nearby, incredible value for money on what you get and the location, staff were excellent

Great location and nice property but some of it is a little tired.

Friendly reception, clean room with everything you could possibly need as well as air con and a decent shower. Well worth the money.

Staff were very friendly and helpful. Room was clean, and comfortable. It was a little tight for four people, but it worked out fine. Location was close to tube stations, grocery stores, and restaurants. No complaints!

Great location, very helpful and friendly staff.

This is the PLACE to stay. Great location, close to transportation, shops and restaurants. Hotel is clean and quiet. Staff is very friendly and helpful. I would definitely stay here again.

Perfect in every way. Exceptionally clean, well equipped apartments and friendly and helpful staff..

Tout etait parfait. Le service était impeccable

Ideally located for sightseeing holiday. Short walk to museums and South Kensington,and a few minutes walk to the tube for access to most sights. Quite, safe street with Sainsburys next door for all shopping needs. Apartment spotless with good facilities (although cupboards a bit too high for small me). Staff friendly and reception manned for check in. Will be back!

This was a gorgeous hotel room and a great value for the cost. I would love to stay here again.

Fantastic

This month is very important to my husband and I: it is our wedding anniversary and my husband’s birthday, and this hotel did not disappoint! All staff members were friendly, pleasant, and showed excellent customer service skills. Shwan was an attentive and overall wonderful host. The entire staff really cared about the quality of our stay and they paid keen attention to the details. Not only is the building beautiful and in an ideal location, but the apartment is meticulously designed with the customer in mind, designed for one’s stay to become an extraordinary experience. Bravo to the staff at City Prime Apartments, and thanks so much for a beautiful and memorable experience, which greatly added to our celebrations. It was a perfect experience.

Clean and well appointed room. Convenient to transportation (tube). Convenient to Sainsbury. Very friendly staff. An overall very positive experience.

Good spot

Competitively priced, spacious apartment within walking distance of south ken, the musems and the RAH. No complaints

We were staying in London for 5 days and finding a place to stay is a daunting task. City Prime was a great choice. It is located outside the hustle busy of central London in a quiet neighborhood and conveniently located close to the Earl's Court tube station. You can get everywhere you need to go from there. Having a kitchen with a washer/dryer was a plus for an extended stay. Karim was friendly and helpful during our entire stay. Highly recommend.

The apartment was not as described in the booking. It was said to be a luxury one bedrooom apartment and this was not at all the case. In fact it was very contrary to this! The sofa which was not a true pull out was severely stained. The hotel left covers to throw over top the couch as there was not a mattress. The mattress in the actual bedroom was hard as a rock felt like a box spring. The bedding was very thin and cheap! The pillows were flat as rocks. The furniture and accessories were all just pieced together. Had the apartment read very plain , basic apartment providing a place to lay your head then I world have known what I was getting. I also left the property a message expressing these concerns 3 days ago and have yet to hear back with a response .

Washing machine did not work properly. We went to the laundry neaby. Very inconvenient.