8.6
Very Good
From 1,070 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The Balcone Suite & Resort Bukittinggi
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Ambiance (66)
Staff Friendliness (63)
Bedroom (59)
Surroundings (57)
Hotel Area (55)
Variety (55)
Family Friendly (50)
Taste (50)
Room Space (49)
Bathroom (48)
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Traveller Reviews The Balcone Suite & Resort Bukittinggi

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Customer reviews
A***o
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Transit
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9.1
/10
Reviewed 3 day(s) ago
Suitable for family vacations
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A***s
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Business
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8.0
/10
Reviewed 2 week(s) ago
a bit far from the city, and got a room a bit far from the reception building
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Accommodation's Reply
22 Sep 2025
Dear Balconers. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
Indah
icon-origin-TRAVELOKA
5.9
/10
Reviewed 3 week(s) ago
The lights go on and off in the middle of the night. It's scary.
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We are delighted that you have chosen The Balcone Suites & Resort as your holiday destination. We apologize for any inconvenience you have experienced. We hope to improve upon your experience. Your review will be very helpful in improving our services for the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience you have experienced. We hope to welcome you back in the future. Warm regards, The Balcone Suite & Resort
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
When it comes to the atmosphere, there's really no other place like this. But when I stayed there yesterday, I booked two rooms, and the bathrooms both smelled the same. It was a bit uncomfortable. Otherwise, it was great.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We are delighted that you have chosen The Balcone Suites & Resort as your holiday destination. We apologize for any inconvenience you have experienced. We hope to improve the experience you have shared with us. Your review will be very helpful in improving our services for the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience you have experienced. We hope to welcome you back in the future. Warm regards. Management of The Balcone Suites & Resort
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Anggia M. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For office staff staying overnight because there is a branch meeting, it's okay.
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Accommodation's Reply
27 Aug 2025
Dear Balconers. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good, keep it up and keep improving the service.
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Accommodation's Reply
21 Aug 2025
Dear Balconers. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
C***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
It was fun, God willing, if I have the fortune, I'll stay here again... yeah
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Accommodation's Reply
27 Aug 2025
Dear Balconers. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
M***d
icon-Leisure
Leisure
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9.3
/10
Reviewed 8 week(s) ago
For the next food, maybe there will be more variety.
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Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The environment here is very lush and refreshing. At night, the air becomes pleasantly cool, creating such a relaxing vibe. The pool is clean, the food is delicious, and the restaurant stays open until 10 PM with tasty dishes served in generous portions. Highly recommended for both quality family time and romantic honeymoon getaways.
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Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The breakfast menu is varied, the air is fresh, and the views are soothing. The rooms are also clean and have a minimalist concept.
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Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
Agoes w. P.
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Business
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8.6
/10
Reviewed 10 week(s) ago
Great location, great view But access to town is difficult The price is expensive and the condition is not commensurate Mosquitoes in the room...
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
n***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good place, good vibes, good service
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel location is a bit far from the city, the environment is good and the views around the hotel are very beautiful (Mount Marapi and Singgalang are clearly visible).
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
a***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly, clean and comfortable... Great breakfast
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Accommodation's Reply
21 Jul 2025
Dear Mr. / Mrs. Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort
Olga F. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Check the availability of towels in the room first. Yesterday there weren't any towels. Asked for one. Even then, they only gave me one.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Balconers, Warm greetings from The Balcone Suites & Resort. Thank you for taking the time to share your review of your stay with us. We're thrilled that you chose The Balcone Suites & Resort as your vacation destination. We apologize for any inconvenience you experienced during your stay. We hope to improve on the issues you faced, and your review will greatly help us in enhancing the comfort and satisfaction of our guests. Once again, we apologize for any inconvenience and look forward to welcoming you back in the future. Warm regards, The Balcone Suites & Resort
dede h. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff is very friendly.. The atmosphere around the hotel is cool and the view is great.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Balconers Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort
Agus S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Suitable for staycation with family
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Accommodation's Reply
13 Aug 2025
Dear Bapak Agus S. Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
m***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Comfortable and frequent visitors here, already a regular customer
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Accommodation's Reply
13 Aug 2025
Dear Balconers Warmest Greeting From The Balcone Suites and Resort. Thank you for taking time to shared your moment. I am happy to see that overall you had a brilliant stay with us. We truly appreciate you kind feedback and we are truly sorry for you inconvenient. We Hope to have you back soon. It would be our greatest pleasure to be able to welcome you again at The Balcone Suites and Resort in the near future. Warm Regards, The Balcone Suites & Resort
Z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Nice hotel with nice view, location close to Jam Gadang.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Balconers Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort
Novita E. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I really enjoyed staying at the Balcone. The hotel is nice, the swimming pool is clean, and the view is cool. My son even asked to go on holiday at the Balcone LG tomorrow. Thank you also to the staff, they are all friendly.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Balconers Warmest greetings from The Balcone Suites and Resort. We appreciate the time you took to share your feedback. We're thrilled to hear you had a brilliant stay with us! Your kind words mean a lot. We look forward to welcoming you back soon. It would be our pleasure to serve you again. Warm regards, Management. The Balcone Suites & Resort
Number of reviews per page
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40