Kokoon Hotel Banyuwangi

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Overall Ratings & Reviews Kokoon Hotel Banyuwangi

Traveloka (943)
Other sources (35)
9.1
Exceptional
From 943 reviews
Provided by travellers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.0

Service and Facilites

9.3

People often mention about Kokoon Hotel Banyuwangi
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Bedroom (74)
Staff Friendliness (71)
Room Space (70)
Ambiance (68)
Hotel Area (67)
Bathroom (66)
Family Friendly (59)
Distance to City Center (49)
Check-in/out Time (49)
Taste (49)
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Traveller Reviews Kokoon Hotel Banyuwangi

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40
Customer reviews
Andreas N.
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 day(s) ago
Easy access and close to many tourist attractions.
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K***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
The service is very good, friendly, the hotel is comfortable, the food is also delicious.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, It is our deepest respect from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager
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WIDI A.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Everything was great. Next time I travel to Banyuwangi, I'll stay here again. I only have one suggestion for the hotel management: provide a tap for ablutions, as we had some difficulty using the shower. Thank you.
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yovita m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Recommended for you with your family.. Happy kids.. Comfortable, clean of course... Sleep well too.. Friendly service. Thank you Kokoon.
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Accommodation's Reply
09 Jun 2026
Dear Ms./Mrs. Yowita M, Sincerely, Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager
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K***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
If you're in Banyuwangi, you'll definitely stay here. There are no downsides; everything is great. Complete facilities, clean, and friendly staff.
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Accommodation's Reply
08 Jun 2026
Dear Sir/Madam K***k, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager
Nassa A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Fast Wi-Fi. Ocean and mountain views. Clean. Helpful staff.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms./Mrs. Nassa A., Sincerely yours, Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to seeing and serving you again. Sincerely,
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Yudo S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall very satisfying and recommended
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. Yudo S, This is a brief message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to serving you again. Sincerely,
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A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Bathroom toilet exhaust fan is dead
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. A*s, Sincerely yours, Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and thank you for taking the time to share your positive experience with us. We apologize for any inconvenience you may have experienced. Your feedback and comments are very important to us for our ongoing improvement. Facilities and services for our guests are of utmost importance to us, and we will continuously strive to improve to provide the highest level of satisfaction for all our guests. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager
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Udy b.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good good good good good good good good good good good good good
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Accommodation's Reply
10 Jun 2026
Dear Sir/Madam Udy b, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking the time to share your experience with Kokoon Hotel Banyuwangi. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager
SHEPTA P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very pleasant, the room is spacious and clean. Nice view.
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Accommodation's Reply
29 May 2026
Dear Mr./Ms. Shepta P, Sincerely, Kokoon Banyuwangi Hotel. Thank you for choosing to stay at Kokoon Banyuwangi Hotel and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel ambience is soo good. Looks like a 5-stars hotel in Banyuwangi, however with a very reasonable price. The foods are great and so are the surroundings. Will come to visit again
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Accommodation's Reply
20 May 2026
Dear Sir/Madam D***a, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment. We eagerly await the opportunity to welcome you back soon. Please feel free to reach out for any assistance you may need. We appreciate the chance to create lasting memories from your time with us. Best Regards, General Manager
Isyami S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, clean, fragrant rooms
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Accommodation's Reply
25 May 2026
Dear Sir/Madam Isyami S, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for taking the time to share your experience with Kokoon Hotel Banyuwangi. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager
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Raden R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Overall it's very good, thank you 🙏
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Accommodation's Reply
20 May 2026
Dear Mr./Mrs. Raden R.A., Sincerely yours, Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It was a nice experience, but the hallways were sometimes hot. The AC wouldn't work. In the afternoon, I wanted to go to the kids' club, but there was no staff on standby, and the lights weren't on.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. G*t, Sincerely, Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience. We apologize for any inconvenience you may have experienced. Your feedback and comments are invaluable to our ongoing improvement. Facilities and services for our guests are of paramount importance to us, and we continuously strive to provide the highest level of satisfaction for all our guests. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager
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ahmad s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The breakfast is always delicious with a wonderful view.
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Accommodation's Reply
07 May 2026
Dear Mr./Mrs. Ahmad S., This is a message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted that you enjoyed your stay. Facilities and services for our guests are of utmost importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoy your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager
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Menik P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
It is the best place to rest after a long day here.
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Accommodation's Reply
05 May 2026
Dear Sir/Madam Menik P, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for sharing your wonderful experience with us. We're thrilled to receive such positive feedback and truly appreciate your review of our establishment. We eagerly await the opportunity to welcome you back soon. Please feel free to reach out for any assistance you may need. We appreciate the chance to create lasting memories from your time with us. Best Regards, General Manager
handry g.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Everything was satisfactory but I think breakfast could be improved.
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Accommodation's Reply
15 Apr 2026
Dear Mr. Hendry G, This is a brief message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us. Facilities and services for our guests are of paramount importance to us, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi and look forward to welcoming you again. Sincerely, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
The cashier (male) staff during breakfast is not having service manners, no smile, not friendly. Lacks of variety of foods, the taste is just standard, it could be better. Too bad for a new hotel with good ambiance and facilities.
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Accommodation's Reply
11 Jun 2026
Dear Sir/Madam Guest, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for dedicating your time to share your experience during your stay with us. We do apologize for not meeting your expectations during your recent stay. Please know that we have promptly taken action to address your concerns. Looking forward to the possibility of meeting and serving you again in the near future. Best Regards, General Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The location is close to the airport; a taxi to the airport costs 120,000 Rupiah and a GoCar to the airport costs 60,000 Rupiah. The hotel is nice, clean, and the rooms are spacious. The bed is very comfortable and the amenities are complete. The soundproofing could be better; at night, I could still hear my neighbors' conversations, which slightly disturbed my sleep. The breakfast is delicious and complete. There's also a cafe on the 16th floor for relaxing and enjoying the rooftop view!
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Accommodation's Reply
13 Apr 2026
Dear Sir/Madam B***s, Warmest Greeting from Kokoon Hotel Banyuwangi Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, General Manager
Enikartini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I was greeted very warmly by all the hotel staff. It was top-notch, very clean, the food was delicious, varied, and very impressive.
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1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Ms./Mrs. Enikartinee, This is a brief message from Cocoon Hotel Banyuwangi. Thank you for choosing to stay at Cocoon Hotel Banyuwangi and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay. Facilities and services for our guests are always our top priority, and we are committed to continuous improvement to provide the highest level of guest satisfaction. We hope you enjoyed your visit to Banyuwangi again and look forward to welcoming you back. Sincerely, General Manager
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Number of reviews per page
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