ACES Hotel Kuala Lumpur

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Overall Ratings & Reviews ACES Hotel Kuala Lumpur

Traveloka (321)
Other sources (25)
8.9
Very Good
From 321 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.2

Service and Facilites

8.8

People often mention about ACES Hotel Kuala Lumpur
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Room Space (63)
Distance to City Center (61)
Surroundings (59)
Accessibility (59)
Staff Friendliness (58)
Bedroom (57)
Wifi (50)
Ambiance (49)
Bathroom (49)
Hotel Area (44)
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Traveller Reviews ACES Hotel Kuala Lumpur

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Customer reviews
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.
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1 people find it helpful
P***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
For that price, it's totally worth it! If you want to go to Genting, you can just walk to the shuttle. It's also close to KLCC by LRT.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice hotel but not very nice environment
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Accommodation's Reply
18 Apr 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
Dian M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I like staying here, it's close to Book Xces, Petaling Street and good photo spots.. the place to eat at Howcow Copitiam is also close 🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
r***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I didn't choose the wrong hotel, I will come back to Aces Hotel again.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Close to the market area and nice for walking around
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
F***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
You must try staying here, I swear it's that comfortable, but it's a bit difficult to find the entrance if you arrive at night, the room is big, the atmosphere is calm, the location is right across from Petaling Chinatown
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
ardi n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good hotel, near food center and art market. Good access from MRT
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Accommodation's Reply
05 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
a***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and spoke Indonesian, making check-in easy. There was a hot and cold water dispenser available for unlimited refills, and an iron was also available for those who needed to straighten their clothes. The rooms were also clean. Recommended for tourists looking to stay overnight.
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Accommodation's Reply
29 Mar 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes, General Manager Aces Kuala Lumpur
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resa n. f.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
If you are coming for jastip, it's a good place to stay. So affordable, the room was clean.
2 people find it helpful
Accommodation's Reply
14 Mar 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It’s good! The best part for me is the free water.
1 people find it helpful
Accommodation's Reply
06 Mar 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
Ade A. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Fun, close to Petaling Street and of course MRT-LRT-bus station.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The room [is] quite big, the location [is] also strategic, [and] close to Mesjid Jamek, Pasar Seni, and one other station (I forgot). Beside the hotel building, there is also [a] Seven Eleven & fast food resto.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
U***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel is very strategically located across from Petaling Street. Next time I go to Malay, I want to stay here again.
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3 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
100% comfortable, safe, peaceful, recommended.
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Accommodation's Reply
27 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
P***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The hotel staff was very friendly and spoke Indonesian, so it wasn't confusing at all, haha. You can also leave your luggage before check-in, so you don't have to drag it around Chinatown. I was a bit scared and panicked when I got home that night, but it turned out to be safe because there's security at the downstairs elevator and at the upstairs elevator in front of the hotel.
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1 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good value for money, good quality.
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1 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
b***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The toilet kinda clogs. Location-wise is good, room pretty clean. Just stayed for a day
1 people find it helpful
Accommodation's Reply
14 Feb 2026
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
If you want to stay near Petaling Market or Central Market, this can be the option. Moreover, when you are outside most of the time.
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Accommodation's Reply
02 Feb 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur
Number of reviews per page
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