D***a

Leisure

8.2

/10

Reviewed 4 day(s) ago

If you want to stay near Petaling Market or Central Market, this can be the option. Moreover, when you are outside most of the time.

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Accommodation's Reply

02 Feb 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

v***a

Leisure

8.5

/10

Reviewed 5 day(s) ago

The night staff are not very friendly but the morning staff are friendly

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Accommodation's Reply

02 Feb 2026

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

Nguyenquangloc

Staycation

9.1

/10

Reviewed 2 week(s) ago

The staff are extremely enthusiastic, and with 24/7 security, it's very safe to come and go late at night. The hotel is clean and located right in Chinatown in KL.

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1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

Strategically located close to the Pasar Seni LRT and Pasar Rakyat LRT. The rooms are comfortable and clean, with water dispensers in the hallway (but not many, just a few). An iron is provided, which is a great way to avoid wrinkled clothes in your suitcase. The staff is friendly. Easy check-in and check-out, overall a great place. It could be an option for those who want to be close to Bukit Bintang and the surrounding area.

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1 people find it helpful

Accommodation's Reply

24 Jan 2026

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

v***a

8.2

/10

Reviewed 3 week(s) ago

The night front desk staff were less than friendly. The morning front desk staff were friendly. The room and bathroom were spacious.

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2 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

AZ

Afizah Z.

10.0

/10

Reviewed 3 week(s) ago

Rooms were nice… friendly staff… rooms secured

2 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

S***h

9.4

/10

Reviewed 3 week(s) ago

The best hotel I found in KL. The location is really really strategic. It is near Petaling Street, near MRT, LRT, is really near everything you want to come to in KL. Also, it is near the viral food you should try. The bathroom is clean.

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Accommodation's Reply

18 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

MY

Meli Y.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Good hotel, very easy access. Located in the food center and close to everywhere.

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Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

h***i

9.7

/10

Reviewed 3 week(s) ago

Cool, steady, clean, good, friendly

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

NC

Natashya C. A.

Leisure

8.5

/10

Reviewed 3 week(s) ago

The hotel is quite good. The AC is good. It's clean. The hot water is also good. The maintenance staff is friendly.

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2 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

D***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

Great. Easy access to everywhere.

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1 people find it helpful

Accommodation's Reply

10 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

H***a

Leisure

8.5

/10

Reviewed 4 week(s) ago

The reception staff is not very friendly.

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Accommodation's Reply

15 Jan 2026

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

H***i

9.4

/10

Reviewed 4 week(s) ago

For details of the experience, you can check on Instagram or TikTok @alafatyaa

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Accommodation's Reply

10 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

Verified Traveler

Leisure

9.1

/10

Reviewed 4 week(s) ago

Very close to MRT and LRT and near the market below selling clothes, bags, etc. Easy to find food, lots of Seven Eleven and the like.

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1 people find it helpful

Accommodation's Reply

10 Jan 2026

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

Verified Traveler

Leisure

9.4

/10

Reviewed 5 week(s) ago

The receptionist was friendly, kind, and helpful. The room was clean and the atmosphere was peaceful. Hot and cold drinking water was freely available from the dispensers in each hallway. There are plenty of restaurants around the hotel, just a short walk away. If you want to buy souvenirs and food, you can just cross the street to Petaling Street. The location is strategic, right on the main road, and you can walk to Central Market and Alor Street.

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2 people find it helpful

Accommodation's Reply

31 Dec 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

l***a

Leisure

9.4

/10

Reviewed 6 week(s) ago

The hotel room was clean. The hotel is directly across from the Petaling Street entrance. It's close to other tourist attractions. The staff was also very helpful.

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2 people find it helpful

Accommodation's Reply

24 Dec 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

m***a

9.7

/10

Reviewed 7 week(s) ago

The staff is super friendly, and it's close to the city center and very close to everything. It's the best!! I'll definitely stay here again.

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Accommodation's Reply

21 Dec 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager ACES Kuala Lumpur

VT

Vu Thi B. T.

7.9

/10

Reviewed 11 week(s) ago

I booked with high price from traveloka, and after booked successfully, the price was discount 880.000–> 550.000vnđ after that, it made me feel not happy The room I booked call superior city view, but dont have view; dont have tooth brush, comb, fridge, wadrobe… in room

3 people find it helpful

Accommodation's Reply

21 Nov 2025

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

G

Guest

8.5

/10

Reviewed 12 week(s) ago

The room is nice, clean, the price is also cheap.

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1 people find it helpful

Accommodation's Reply

21 Nov 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

D***h

Business

9.4

/10

Reviewed 12 week(s) ago

The location, the staff, and the best room

1 people find it helpful

Accommodation's Reply

14 Nov 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Aces Kuala Lumpur

ACES Hotel Kuala Lumpur

Overall Ratings & Reviews ACES Hotel Kuala Lumpur

9.0

8.9

8.7

9.2

8.8

Traveller Reviews ACES Hotel Kuala Lumpur