The hotel staff, Mr. Vincen, was nice. Yesterday, I had a problem with my mobile banking. I booked an OTA directly at the hotel. Mr. Vincen helped me with the payment using his mobile banking. I gave him cash according to the OTA's instructions. I saved 39,000 Rupiah. Understandably, I'm a backpacker.

Budget hotel with modern and spacious room atmosphere.

Friendly staff, location close to city center

Breakfast can be replaced with sahur.

Clean rooms and fast response staff

The room is clean and fragrant, there is breakfast too.

The receptionist was nice, kind, and clean. It's a shame there wasn't a name tag. I really like the service of the Batak male receptionist. He's also handsome😭

I forgot his last name, but he was very honest. I gave him more money for the deposit and then left because I wanted to get my things out of the car. But the receptionist returned my extra money, even though if he hadn't given it back, I probably wouldn't have noticed. Staff like this are hard to find. Mr. Nababan is friendly and smiles a lot. Good job at Graha Buana.

I was checked in by a receptionist named Mr. Vincen. The receptionist was friendly and very helpful when I asked about Medan city. He understood me. Mr. Vincen is the best. The room was clean, but the food was a bit sweet.

Nice! Affordable price, comfortable room. Only the Wi-Fi wasn't working well yesterday.

Nice! Affordable price. I'll be back next time... But the Wi-Fi was a bit problematic yesterday.

The hotel staff is nice and friendly...fast response...the room is spacious, clean...it has Android TV....very worth it.....

Here, I'll focus my review on the food. This was my first time trying breakfast, and my assessments are based on: 1. Taste (⭐⭐⭐) 2. Ambiance (⭐⭐⭐⭐) 3. Presentation (⭐⭐⭐⭐⭐) The taste could be improved, especially the fried chicken. The breakfast menu during my stay was fried chicken. It should be made juicier, not too dry, and saltier to enhance the flavor. Likewise, the fried rice tasted flat. I didn't get the full fried rice experience. As for the room, it was comfortable. However, there was a slight miscommunication with reception. I requested the same room type as my previous staycation, but they gave me a different one, even though I had confirmed it before checking in. But, well, it's okay, never mind. At least there were no issues and everything was comfortable.

Cheap price, luxurious facilities, really cool...

The post-renovation hotel is getting better

The service was excellent, the room was very clean, and when we checked out, we left our bags at the reception and they were very helpful. The breakfast was also delicious. It was great.

The receptionist, Mr. Vincen, was very friendly, the service was good, neat and clean, and fragrant, like the service in a 5-star hotel. This is the first time I've had a hotel with such extraordinary service. I will definitely come here again, as long as I'm checked in by Mr. Vincen.

The service is good, the front office is friendly, I only had time to take a photo of the lobby, overall it's okay according to the price, I will definitely come back to this hotel, it's worth it.

It's great and for the price, it's beyond expectations.

Comfortable, all the facilities are good, hot water works well, AC is cold, pool, you can use Netflix, don't change it, I'll stay here often.