From the start, I wasn't told which tower I was in, and there was no notification whatsoever from MDN Pro. I arrived at 7 p.m., and finally, I asked the security guard to call me, and I also tried contacting them from the phone app, but I was finally contacted. After that, I was told which tower I was in, and it turned out I was given a room with a leaking sink. There were no mats, tissues, or even a trash can, so we had to search for it. It was a very bad experience.
We asked for a new room and were given a more appropriate one, although the second room had a small bedcover that didn't fit the mattress. Hopefully, things will improve in the future. Hot water facilities should be provided.