Traveloka (11)
6.7
Pleasant
From 11 reviews
Provided by travellers on
Cleanliness
6.8
Room Comfort
6.2
Meal
8.0
Location
7.4
Service and Facilites
6.5
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews OYO 3752 The Summit Residence
Number of reviews per page
20
40
Customer reviews
AA
Ardhyto A.
5.2
/10
Reviewed 175 week(s) ago
This is a boarding house where some of the rooms are used as hotels, there is no receptionist, only a security guard. The bed cover was dirty, there were bloodstains and lots of stains. The pillows are the same, they are yellow in color and smell a bit like they haven't been washed. Arrived at 11 pm because feeling too tired had no other choice so forced to sleep. In the morning it's time to get ready, as soon as you take a towel, the towel smells too. If you are forced to stay here, my advice is to bring your own towels and drinking water, because mineral water is not provided at all.
Read More
See original
Find this review helpful?
Accommodation's Reply
19 Feb 2022
Sorry for the inconvenience, Dito. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kiswari!
ds
davin s.
5.1
/10
Reviewed 186 week(s) ago
Pillowcases & bed linen are not changed. Dirty room.
See original
Find this review helpful?
Zayyan A. R.
8.7
/10
Reviewed 196 week(s) ago
Good, the security guard is friendly. Only the picture doesn't match, the blanket is thin, there are no toiletries except towels, no bolsters.
See original
2 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved