Overall Ratings & Reviews TownePlace Suites by Marriott Columbus Hilliard

Very friendly service from all on site employees.

I was very happy with the hotel. Very clean and the staff was friendly and helpful.

nice clean room

Very clean and comfortable bed, along with the whole room and bathroom. The room's floor was very clean.

This was our first time staying in Hilliard. This hotel was great! It was very clean from the lobby, to our room, to the outside patio area. We spent some time outside around the fire pit until about 2 am. The surrounding area is very quiet. The breakfast was very yummy. Lots of options. Our room was very clean and comfortable. It had everything we needed. All and all we truly enjoyed our stay and will be back again the next time we are coming to Columbus!

Excellent service

The lobby had a bit of an echo, but the front desk service was excellent! 2 staff were there when i checked in, Sarah & Dustin. Sarah was so nice and friendly, Dustin was training and was also friendly, they were also very nice to my daughter. Rooms were big and super clean, and modern. Full eize fridge was great! I would definitely recommend staying here!

Great place for a family overnight. Everything was clean and worked well. Especially liked the products in the shower! Could have used a few more pillows.

The proximity to all places I needed to be was super convenient, the ability to accept am important parcel for an important event and just the conversations prior to my stay to confirm and adjust details were qualities and actions that took the experience from exemplary to above and beyond. I'm more than appreciative and will stay again.

Room was wonderful. Staff was very welcoming and helpful. Breakfast was good. I’ll always stay at this hotel when returning to the area.

The hotel was clean,smell wonderful and very roomy and extra special because of the Bar, just wish the nar was open before 6pm especially since they serve breakfast Mimosa wouldve been great

Very nice, clean rooms.

Love the full kitchen. Very clean. Very comfortable!

The property was outstanding in all dimensions including service. When I am back in Columbus, Ohio I will make this my "go to" hotel. Congratulations to owner and management team. Job well done. I'm back this weekend but hotel is fully booked. Mel

Stay here when in Columbus. Always a good stay

Great stay and great, attentive staff! I called after my stay to inquire about a lost item. Sara was so helpful and caring! She even called me back later in the day to say she was doing everything she could to find it. Now that's customer service you don't get very often these days!

Booked the room did not end up needing it attempted to cancel nobody could assist me with the process

Excellent overall.

Staff was very friendly and accommodating. Very clean lobby and building!

Excellent value. My wish is this place remains a secret. Spacious, clean & comfortable!