Clean Hotel, great staff very friendly.

Check in was quick, all was ready, room good, attention from everyone was great! Been there few times, always good.

Internet horrible Hair in bed Very hot in the room Never agine ….

Habitaciones amplias con todos los servicios de un departamento. El personal es muy amable. Excelente ubicación.

Room was not that clean. The bed had bedbugs

La habitación y el staff excelente y super recomendado

The room was in good condition. The bathroom shower floor needed better cleaning. On checking in late we were not given details of the door digital lock so it took some fiddling until we received instructions the next day. There was no hot water the last two days. The staff did provide us with a room where we could shower the last day. The room had just been checked out from and had not been cleaned. There was one coffee pod provided when we arrived which was not replaced the next day. We needed to ask at the desk every day for a replacement. There were two towels provided and one rag. After three days we needed to ask for the towels to be replaced.

Too noisy (my room was facing the street) and Internet connection is intermittent making difficult to have conference calls among other things

Great location in Mexico City’s nicest neighbourhood. Unfortunately the staff don’t have the resources to provide clients with the basics.

Staff were nice but didn’t have clean bedding, etc to clean up the rooms.

We really liked the proximity to the parks and museums. The overall neighborhood is very safe and clean. The facilities are just as nice and the staff are extremely friendly.

Excelente

Great location great service very clean price was good I Love It For a short visit was great

The room as expected, very clean, spacious and comfortable. The staff was friendly and breakfast enough to keep you going. Wonderful location near excellent restaurants and shops. It was perfect for my purpose and will come back again! Keep up the good work!

Friendly staff and comfortable room.

Fresh breakfast. Lots of restaurants nearby walking distance. Recommend La Bikina at night with mariachi band

Nuestra experiencia en este lugar fue terrible de principio a fin. Al llegar, nos asignaron un cuarto que no tenía agua caliente. A pesar de reportarlo de inmediato, no nos dieron solución hasta el día siguiente, por lo que pasamos un día entero sin poder bañarnos con agua caliente. Cuando finalmente nos cambiaron de habitación, el nuevo cuarto apestaba fuertemente a cigarro, a pesar de que el hotel presume ser “libre de humo”. Pedimos otro cambio y, aunque el tercer cuarto al fin tenía agua caliente, la televisión no funcionaba. En general, el servicio es deficiente, la atención lenta y las instalaciones dejan muchísimo que desear. No se preocupan por la comodidad del huésped ni por resolver los problemas con rapidez. Definitivamente no recomiendo este lugar bajo ninguna circunstancia. Hay muchas mejores opciones en la zona, con mejor servicio, limpieza y mantenimiento por el mismo precio o incluso menos.

would repeat

Absolutely Terrible. Bed was dirty. Air conditioning did not work at all. The hot water in the shower was faulty. No toilet paper in the room.

Loved it will stay here again