P***g

Staycation

9.7

/10

Reviewed 4 day(s) ago

The room was nice and clean. I tried the swimming pool, but the bottom was a bit sandy. The staff were polite and courteous.

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Accommodation's Reply

08 May 2026

Dear Valued Guest, Thank you very much for choosing to stay at Delasi Halong Bay Hotel. We appreciate your valuable feedback and apologize for any inconvenience you may have experienced. We appreciate your understanding. Our hotel will continue to strive to provide the best possible service to all our guests, especially during the peak season in Halong Bay.

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Q

QuynhNga

9.4

/10

Reviewed 2 week(s) ago

Excellent service, clean hotel, enthusiastic staff, and super cute birthday decorations. I will definitely come back if I have the chance!

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1 people find it helpful

Accommodation's Reply

08 May 2026

Dear Valued Guest, First of all, on behalf of all the staff at Hotel De La Sea Halon, I would like to express our sincere gratitude for choosing our hotel and for enjoying your stay. We are delighted to hear that you were satisfied with our services. Hotel De La Sea Halon hopes to welcome you again. We wish you good health and happiness in life. Thank you very much. From Hotel De La Sea Halon.

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PT

PHAM T. Q.

Leisure

10.0

/10

Reviewed 3 week(s) ago

Clean, delicious food, enthusiastic staff.

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1 people find it helpful

NT

Nông T. T. M.

Staycation

9.7

/10

Reviewed 3 week(s) ago

The staff were enthusiastic and very attentive.

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Accommodation's Reply

08 May 2026

Dear Valued Guest, First of all, on behalf of all the staff at Hotel De La Sea Halon, I would like to express our sincere gratitude for choosing our hotel and for enjoying your stay. We are delighted to hear that you were satisfied with our services. Hotel De La Sea Halon hopes to welcome you again. We wish you good health and happiness in life. Thank you very much. From Hotel De La Sea Halon.

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Nguyen T. U.

10.0

/10

Reviewed 22 week(s) ago

Our guests really liked this hotel; it's clean, beautiful, and has a sea view.

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Accommodation's Reply

06 Feb 2026

Dear Valued Guests, First of all, we would like to express our sincere gratitude to all of you for choosing to stay at Hotel De La Cité Halong and sharing your valuable experience with us. We are delighted that you were satisfied with our services. Hotel De La Cité Halong always welcomes you. We wish you good health, happiness, and prosperity. Thank you. Hotel De La Cité Halong

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P***m

Staycation

5.9

/10

Reviewed 28 week(s) ago

The hotel location is a bit far from the sea; however, you can still see the sea if you stay on a high floor The service is not very good, quite bad The hotel refuses to issue VAT invoices to guests & traveloka also does not issue

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Accommodation's Reply

06 Feb 2026

Dear Valued Guest: Thank you for choosing to stay at The Halong Bay Hotel. We appreciate your feedback and apologize for any inconvenience caused. We sincerely apologize for any unintentional inconveniences. We will do our best to provide the best service during the peak season in Halong Bay.

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D***a

8.3

/10

Reviewed 29 week(s) ago

Spacious room, free upgrade to a sea view room. Friendly and enthusiastic staff, good location. Breakfast is limited, vegetables are not fresh. The floor is dirty with a lot of sand because it has not been cleaned properly, there are dead insects in the corner of the room, probably because the room has not been swept.

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3 people find it helpful

Accommodation's Reply

06 Feb 2026

Dear Valued Guest: Thank you for choosing to stay at The Halong Bay Hotel. We appreciate your feedback and apologize for any inconvenience caused. We sincerely apologize for any unintentional inconveniences. We will do our best to provide the best service during the peak season in Halong Bay.

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TT

Thi T. H. N.

9.4

/10

Reviewed 31 week(s) ago

The room is very spacious, airy and has a nice view.

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2 people find it helpful

Accommodation's Reply

06 Feb 2026

Dear Valued Guests, First of all, we would like to express our sincere gratitude to all of you for choosing to stay at Hotel De La Cité Halong and sharing your valuable experience with us. We are delighted that you were satisfied with our services. Hotel De La Cité Halong always welcomes you. We wish you good health, happiness, and prosperity. Thank you. Hotel De La Cité Halong

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Verified Traveler

Staycation

9.1

/10

Reviewed 31 week(s) ago

Friendly and enthusiastic staff

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2 people find it helpful

Accommodation's Reply

06 Feb 2026

Dear Valued Guests, First of all, we would like to express our sincere gratitude to all of you for choosing to stay at Hotel De La Cité Halong and sharing your valuable experience with us. We are delighted that you were satisfied with our services. Hotel De La Cité Halong always welcomes you. We wish you good health, happiness, and prosperity. Thank you. Hotel De La Cité Halong

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L***i

9.1

/10

Reviewed 35 week(s) ago

The location is relatively convenient, the hotel is new, the rooms are spacious and clean, however, there are not many restaurants in the hotel area, to get to the center to eat and have fun you have to travel by car. The biggest minus point is that it is crowded, super crowded, I went to the swimming pool but it was too crowded with children, and another minus point is that the city view is very boring.

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3 people find it helpful

Accommodation's Reply

05 Sep 2025

Dear Guest, DeLaSea Ha Long Hotel would like to sincerely thank you for choosing the hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service during the peak tourist season in Ha Long

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TP

Trần P.

Staycation

8.4

/10

Reviewed 36 week(s) ago

The receptionist attitude is not very good, not as cheerful and friendly as other hotels The rooms are clean, the facilities are ok except for the children's play area which only has a few basic slides - small but crowded

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1 people find it helpful

Accommodation's Reply

05 Sep 2025

Dear Guest, DeLaSea Ha Long Hotel would like to sincerely thank you for choosing the hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service during the peak tourist season in Ha Long

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VT

Vu Thi T. T.

8.5

/10

Reviewed 36 week(s) ago

I feel this experience is quite normal compared to domestic 5-star hotels in general and in Ha Long in particular. Nothing special.

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1 people find it helpful

Accommodation's Reply

05 Sep 2025

Dear Guest, DeLaSea Ha Long Hotel would like to sincerely thank you for choosing the hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service during the peak tourist season in Ha Long

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M***h

Staycation

9.4

/10

Reviewed 37 week(s) ago

Beautiful room, the receptionists are super cute 🥰

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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NT

Nguyen T. D.

Staycation

8.8

/10

Reviewed 37 week(s) ago

Staff enthusiastic, friendly and polite

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very happy and pleased that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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N***N

10.0

/10

Reviewed 37 week(s) ago

Super cute ♥️ clean, tidy, friendly, lovely all.

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Accommodation's Reply

27 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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Hau n.

Staycation

6.8

/10

Reviewed 38 week(s) ago

The room is a bit small, the food is ok, the view is not nice, compared to the price it is not reasonable. 5 stars but I think it is only 4 stars.

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3 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Guest, DeLaSea Ha Long Hotel would like to sincerely thank you for choosing the hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service during the peak tourist season in Ha Long

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D***U

8.5

/10

Reviewed 39 week(s) ago

Beautiful hotel, convenient parking. Convenient location, delicious breakfast buffet, diverse dishes. The room is very very very beautiful. The view towards the sea is extremely chill. The room is clean. The hotel gives a very delicious and complete afternoon tea set. In general, everything is very ok. Next time I go to Ha Long, I will choose Delasea. 10 points is not enough🫶🫶🫶

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2 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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TT

Tran T. L.

9.1

/10

Reviewed 40 week(s) ago

I think the facilities are ok and clean. The rooms are designed quite minimalist and neat, with enough amenities, swimming pool, gym. The breakfast buffet is constantly heated and easy to eat. The price is cheaper than the average 4-5 star hotel. The swimming pool opens later, which is better.

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2 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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N***n

10.0

/10

Reviewed 40 week(s) ago

I booked for a friend but she was very satisfied, room on the 22nd floor facing the sea, exactly as noted. Satisfied with the service

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1 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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QA

Quynh A.

Leisure

10.0

/10

Reviewed 42 week(s) ago

The staff take care quickly, the food is delicious, the rooms are neat and clean, convenient to go to many places, the view is super cool, will come back to stay if I have the chance😍😍😍😍

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3 people find it helpful

Accommodation's Reply

19 Aug 2025

Dear Guest, First of all, on behalf of the entire staff of DeLaSea Ha Long Hotel, we would like to express our sincere thanks to you for sharing your wonderful experiences. We are very pleased and happy that you feel satisfied with the hotel's services, DeLaSea always welcomes you back with the warmest greetings. Wishing you good health and always have good luck and success in life. Sincerely, DeLaSea Ha Long Hotel

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DeLaSea Ha Long Hotel

Overall Ratings & Reviews DeLaSea Ha Long Hotel

9.1

9.1

8.7

8.8

9.0

Traveller Reviews DeLaSea Ha Long Hotel