I booked my stay that morning and when I arrived that night there was only a black door with a code machine. I knocked and waited for over half hour till another guest arrived and punched in code they received via email. I never got the email. On the site it said they had a front desk staffed 24/7. There are no employees at this hotel. After calling Hotels.com a half hour later a representative showed up to show me my room and give me the door code so I could go out. At 10:30pm at night on a Sunday nothing was open. I was frustrated and emailed about a partial refund as I wanted a front desk person to call me a cab to airport in morning. They never emailed me back or responded to Hotels.com. Bare bones place to stay, which is fine, but lousy communication and no staff on site.

Easy check-in, great location, comfortable bed and pillows

Nice,clean and close to everything

Great property. It was a really enjoyable experience!

Super easy check in via WhatsApp. The staff were readily available, allowing me to store my luggage after check out due to a late flight and calling me a cab since I didn’t have a local number. The building felt very safe and secure, and the room was very clean. Also well located to the centre of the city. Highly recommend!

Close to pretty much everything, safe, quiet, everything very accessible and within 5 min walking distance

Rock hard bed, bare bones amenities.

Safe

No

The room was poorly maintained. The shower was impossible to control - it was either scalding hot or cold. In addition, the shower water pressure was really low to the point where I had to finish washing my hair in the sink. After complaining, the shower pressure improved but temperature control was still impossible. I was promised a bath towel change every day but it didn't happen. The outlet in the bathroom did not work, making it difficult to dry and style your hair. These folks are charging a premium rate for a sub par room - customer service is not a priority. Last point... there is no front desk at this facility. They send you instructions on how to get in and what your room number is. After paying, you never see any staff during your stay.

Pas de service ! La chambre n'était faite qu'un jour sur 3. chambre très petite. Beaucoup trop cher pour les prestations offertes. Le petit déjeuner est à éviter. C'est un panier posé à la porte de la chambre (et encore il ne nous a pas été livré un matin)

This was a nice place to stay. Very close to the walking/shopping/restaurant area of Ponta Delgada. Management company were VERY easy to reach with information and were super helpful and kind. The room was clean and comfortable, and the common areas were also very clean and lovely. Other guests were friendly as well :)

The sheets were very poor quality.. they were scratchy.. and I think the matress had seen better days.. the coils were shot.

Property is a theatre building with an interesting atmosphere and architecture (you know before you even walk inside it's not some generic motel). Self check-in worked perfectly. Room is very clean. Wifi works well.

Priceworth in the middle of city stay

Una habitación horrorosa con muchos mosquitos en el techo.

Um alojamento que (e ainda bem) continua com uma relação preço/qualidade justa para um single. Com wc privado mas sem PA. Contato mantido tem sido fácil designadamente quando para fornecer as informações de check in. Continuaremos a utilizar este alojamento caso se mantenham estes pressupostos. Obrigado

Passamos apenas 1 noite , mas já ditava tudo limpo e de acordo com nossas expectativas. Ótimo custo X benefício

Bien situé, bon système de ventilation, flexibilité pour l'arrivée tardive, propre. Par contre, ne convient pas à tous car lit superposable plus dur d'accès (pourtant espace pour un lit double dans la chambre). Besoin de peinture à certains endroits. Pression d'eau faible dans la douche. En somme, bon rapport qualité prix et hébergement convenable si on accepte certains inconvénients

Los muelles del cochón se que claban en el cuerpo. El agua de la ducha no tiene presión e incluso deja de salir agua durante unos minutos en varias ocasiones. Se oye los ronquidos de la otra habitación.