Overall Ratings & Reviews BM Mansion

Traveloka (26)
Other sources (4)
6.3
Pleasant
From 26 reviews
Provided by travellers on
Cleanliness

6.2

Room Comfort

5.8

Meal

6.5

Location

6.5

Service and Facilites

5.8

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Traveller Reviews BM Mansion

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Customer reviews
Nunnaput A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
Speaking from the perspective of someone in the hotel business, this was a terrible experience. Upon check-in at 10:00 PM, they demanded an additional 500 THB key deposit, which wasn't mentioned in the app. The phone numbers provided, both in the app and at the reception, were unreachable; the security guard had to contact them via LINE to discuss the deposit terms. According to the check-out report, check-out time was 11:30 AM, but at 11:00 AM, staff knocked on the door while I was showering and getting ready, and appeared to attempt to unlock the door. I had to rush out and shout that I was still getting ready. This was extremely threatening and unacceptable behavior. When I returned the key, they said there would be an additional 100 THB charge, even though I checked out at 11:28 AM. The reception stated that the check-out time was 11:00 AM according to the hotel's terms and conditions, not 11:30 AM as stated in the app. I urge the app to investigate this matter, as inquiries reveal that this type of behavior has occurred with several other customers.
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P***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 67 week(s) ago
The room was very dirty. The toilet didn't flush. The room smelled musty and was full of dust. I've never encountered such a bad room.
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S***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 74 week(s) ago
The room is not as advertised. I am totally disappointed. I feel like I was scammed. No, it is not as advertised, but I was totally scammed.
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Tankamon
icon-origin-TRAVELOKA
5.1
/10
Reviewed 122 week(s) ago
ห้องไม่ตรงปกอย่างมาก เตียงแข็ง ให้ผ้าขนหนูใช้แค่ผืนเดียว ของใช้ในห้องน้ำไม่มี มีน้ำดื่มให้ 1 ขวด นอน 4 คืนได้แค่ขวดเดียว ไม่มีบริการทำห้องให้ ห้องไม่สะอาด แมลงสาบก็เยอะ ฝุ่นก็เยอะ ตู้เย็นไม่มี โต๊ะข้างเตียงก็ไม่มี ทั้งห้องมีแค่ตู้เสื้อผ้ากับเตียง ควรจะมีโตีะให้สักตัวให้วางของ โดยรวมคือแย่กว่าม่านรูดซะอีก มัดจำก็แพง 500บาท/ห้องแต่ของในห้องไม่มีอะไรให้ใช่งานเลย
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วรัญญา เ.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 150 week(s) ago
Ants are everywhere in the room, whether it's on the balcony, in the corners of the room, in the bathroom, on the bed, and in the blankets. You have to sprinkle flour everywhere. because the ants made a crate in the room The blanket is small and very thin, even though it is an air-conditioned room. Sleeping for 2 people, almost fighting each other for blankets and couldn't sleep most of the night. There is only one towel, even though there are 2 people staying. The shower plug was dropped and had to be repaired by yourself. Check-in is difficult and takes a long time. Because having to ask to see a lot of documentary evidence Ask to see the money transfer slip. Must know the balance. in spite of cutting through the card I've been to many places to check in but I've never had a place like this. Just look at the name in the system and check in. When checking out, you must also tell what time you check out, although at normal times, you should already know that it's no later than noon. Have stayed many times that I haven't seen anywhere as difficult as this before. And I don't think that I will come to rest.
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Onchanok R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 155 week(s) ago
ห้องไม่ตรงปก ไม่ว่า แอร์ไม่เย็น แจ้งแล้วบแกแค่ว่าให้ลดได้อุณหภูมิเท่านี้ ร้อนเหงื่อแตก ราคาถูกนะแต่ถ้านอนไม่ได้ก็ไม่ไหวหรือป่าว แย่มากๆ
1 people find it helpful
Monchanok C.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 177 week(s) ago
บริการแย่มาก ยามที่เปนทุกหน้าที่โบกรถ ให้ ลูกค้าชนเสา ไม่ขอโทษสักคำ ใช้ คำพูด น้ำเสียไม่เหมาะสมกับการเป็นพนักงงานต้อนรับ แย่ ค่ะ ห้อง มีกล่น ประตูล็อคไม่ได้ ผ้าขนหนู สกปรก
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Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 182 week(s) ago
ดีมากๆคับ ยามบริการดีห้องสะอาด
2 people find it helpful
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chanunchida C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 192 week(s) ago
ห้องไม่สะอาด มีกลิ่น หน้าเคาน์เตอร์ก็บริการไม่ดี
1 people find it helpful
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Jindarut S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 217 week(s) ago
ไม่ตรงปก เตียงแข็งมากห้องแบบหอพัก
1 people find it helpful
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Kamonrat N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 254 week(s) ago
ห้องไม่เหมือนในรูปเลยคะ แอร์ปรับไม่ได้คะ 😂 ไม่คุ้มค่า
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