Overall Ratings & Reviews SureStay by Best Western Baytown

It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.

Awesome stay

Blood splatter on walls

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area. ...and this form won't even let me upload photos!

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself

I would stay again...

New with all amneties

Breakfast section and items offered were subpar

At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.

The hotel is an adapted motel. Stay was okay.

Room was not clean nor didn't have toiletries. Two dead roaches found on the floor. :(

Had a great time, and would stay in again.

The Price and how clean this Hotel was was More than Exceptional. Will Book everytime im in town👍 the Hosts were very Nice!!

Room was clean!

Pm

Room was sparkling clean

The housekeeping didn’t sweep or mop the bathroom left wet towels in shower corner left the cups by the sink didn’t change the sheets one day just fixed them didn’t whipe the sink area