great room and location, spacious with good service

Clean and comfortable room

The rooms were large and amenities are nice. The service in the bar and restaurant was a little slow. In fairness we were there on a holiday weekend. Great location - so close to Tower Hill tube station. We enjoyed our stay!

The bed is advertised as a king sized bed but it’s just two twins joined. They were hard as the sidewalk and I could feel the bump where the two beds met in the middle.

Great friendly staff. The room was clean , spacious, and welcoming. Brilliantly located. Highly recommended.

Our room was great! Device was very friendly. Lifts take a while but not a big deal! The breakfast is absolutely spectacular. One of the best we have ever had. Location was excellent. So easy to get around.

Everything was nice about the hotel.

Excellent sized room, very comfortable and well appointed. Staff were also very nice

All

Staff were super friendly, and despite being so central and next to the tube & DLR our room was silent. Will definitely return!

Good room, friendly staff

The front desk staff were especially helpful and the breakfast was the best I've had in any hotel or restaurant! Very well located for buses, underground and places like St Katherine's docks and tower bridge.

Right next to Tower of London. Washer/ dryer in room. Staff was extremely accommodating! Serviced rooms early in morning. Pull out bed was comfortable enough for children. Queen bed was very firm (not a problem for us but may be for some). Across from train and lovely pub. Would stay again!

Staff very friendly. Room was fantastic and we had an upgrade. They left a lovely card and chocolates as it was a birthday treat. Would sta again.

Decent

Room could be more cleaner under the bed . Lifts not working correctly, 1 out of order. Minimal cutlery & plates in apartment. Remote not working on 1 tv. Too many small issues for what I have paid .

This hotel is AAA: nice staff, beautiful accommodations, perfect location.

Clean

Room was great; loved everything!!

Great location, two minutes from the tube but lots of people around there including homeless and pickpockets